Technical Support Engineer
2 weeks ago
Job Locations
US-GA-Forrest Park
Category
Information Technology
Overview
Appointment Type: Full-Time Regular-A (FTR-A)
Location: Ft. Gillem, GA (and OCONUS)
OBJECTIVE: To deliver comprehensive desktop support and IT helpdesk services in Atlanta and during overseas deployments for extended periods.
Key Responsibilities- Execute installation, upkeep, troubleshooting, and retirement of computer components and networking equipment.
- Set up, operate, and sustain computer processors, displays, and input/output devices along with their respective hardware interfaces.
- Assist in maintaining a precise inventory of computer systems.
- Implement necessary modifications to computer systems to align with established policies.
- Ensure compliance with required certifications for government systems.
- Provide systems engineering and technical assistance for systems, networks, workstations, and associated hardware and software.
- Associate's degree with 4-6 years of relevant experience.
- A minimum of two years' experience with computer components and networking hardware.
- Possession of required certifications for government IT systems.
- Experience in drafting technical documentation.
- Ability to obtain and maintain a DoD TOP SECRET security clearance.
- Must meet all medical criteria for deployment.
- Must be fully vaccinated against COVID-19 upon hiring.
The starting salary for the candidate will be determined based on qualifications.
The total rewards system encompasses compensation, benefits, work-life balance, performance recognition, development, and career advancement opportunities.
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