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Sales Associate II

2 months ago

Tampa, Florida, United States Tapestry Full time
Job Summary

We are seeking a highly motivated and customer-focused Sales Associate II to join our team. As a Sales Associate II, you will be responsible for delivering exceptional customer service, driving sales, and maintaining a high level of product knowledge.

Key Responsibilities
  • Provide exceptional customer service, ensuring a positive and personalized experience for all customers.
  • Drive sales by building relationships with customers, identifying their needs, and making recommendations.
  • Maintain a high level of product knowledge, including features, benefits, and current offerings.
  • Process customer transactions efficiently and accurately, including purchases, returns, and exchanges.
  • Support visual merchandising and store operations, including maintaining a clean and tidy selling floor.
  • Work collaboratively with the management team to achieve sales goals and objectives.
Requirements
  • 1-3 years of previous sales experience, preferably in a luxury retail service environment.
  • Current knowledge of fashion trends and competition in the marketplace.
  • High school diploma or equivalent; college degree preferred.
  • Basic computer skills, including the ability to use iPad/laptop, Mobile POS, and Internet.
  • Ability to work a flexible schedule, including nights, weekends, and holidays.
Competencies
  • Drive for Results: Can be counted on to exceed goals successfully.
  • Customer Focus: Dedicated to meeting the expectations and requirements of internal and external customers.
  • Creativity: Comes up with new and unique ideas.
  • Interpersonal Savvy: Relates well to all kinds of people.
  • Learning on the Fly: Learns quickly when facing new problems.
  • Perseverance: Pursues everything with energy and drive.
  • Dealing with Ambiguity: Can effectively cope with change.