Operations Manager Trainee

3 days ago

Windsor Locks, Connecticut, United States J.B. Hunt Transport Full time

Job Summary:

This role is responsible for learning the management of small driver count and/or non-traditional shifts, ensuring safe and timely service movement of freight, load assignment, and providing best-in-class customer service. The position will be trained to ensure compliance with DOT regulations and is responsible for all drivers' compliance and company regulations while working with internal and external contacts to ensure accurate planning, routing, monitoring, and delivery of freight and loads.

Key Responsibilities:

  • Develop and maintain positive professional relationships with drivers and safe, reliable outside carriers to ensure seamless new carrier set-up, minimize turnover, and maximize ongoing productivity.
  • Assist in filling in for absent or unavailable personnel and participate in special projects related to optimizing fleet operations and achieving profitability.
  • Learn to utilize personnel management, including training and orientation of drivers and/or employees, including the training and assistance with internal and third-party (customer) systems.
  • Become proficient in maximizing efficiency of fleet operations and profitability, making recommendations for continuous improvement, measuring key performance indicators, and creating, maintaining, and presenting customer-specific reporting and financial analysis through face-to-face interactions at customer locations.
  • Gain knowledge on how to manage inventory, assets, customer pools, and/or assignment of drivers to balance equipment in market.
  • Perform administrative duties such as payroll, management of the Net-Revenue budget, driver counseling, accident reviews, filing and documenting, resolving pay issues, analyzing P&L statements, invoicing, and/or creating operational or financial reports.
  • Manage yard operations, including checking/inspecting equipment, replacing parts (like mud flaps), completing repairs, etc., and coordinating with maintenance to ensure all regular preventative maintenance services are scheduled on time and all safety-related mechanical issues are fixed for account equipment (as required).
  • Work with drivers, customers, and company personnel to resolve service issues, routing and/or planning, mechanical problems, accessorial pay-related issues, etc., as they occur throughout the day and, where necessary, when on call.
  • Maintain the Company's safety culture, including daily driver safety messages, monthly driver safety briefings, quarterly driver training, annual reviews, and enforce company policies to ensure DOT compliance and company safety requirements are being met.
  • Assign loads and plan, route, and monitor freight movement to provide safe, on-time service and meet customer requirements, including managing freight exceptions and driver ETA adjustments based on pick-up and delivery schedules, and other environmental factors on the road.

Qualifications:

Minimum Qualification:

High School Diploma/GED with up to 4 years of equivalent education, experience, and training AND/currently enrolled and working towards degree program(s) with up to 2 years or equivalent education, experience, and training AND/OR Bachelor's degree with ability to work across multiple shifts including nights and/or weekends if needed. Must be willing to travel to account, customer, & company event locations when applicable.

Preferred Qualification:

Bachelor's plus 1 year of or equivalent education, experience, and training

Skills & Abilities

Anticipate, recognize, and deal effectively with existing or potential conflicts at the individual, group, or situation level

Ability to accurately analyze situations and reach productive decisions based on informed judgment

Ability to adapt to changing environments

Establish and maintain healthy working relationships with clients, vendors, and peers

Ability to meet or exceed team/driver needs and expectations and provide excellent service in a direct or indirect manner

Effective communication skills

Ability to recognize, anticipate, and resolve organizational, operational, or process problems.

This position is not eligible for employment-based sponsorship.

The expected starting pay range for this position is between $46,200.00 – $69,300.00.

Education:

GED (Required), High School (Required), Bachelors: Business Administration/Management, Bachelors: Business Communications

Work Experience:

Management-Entry Level, Transportation/Logistics

Job Opening ID:

00561610 Manager Trainee (Open)

J.B. Hunt Transport, Inc. affirms its belief in equal employment opportunity for all employees and applicants for employment in all terms and conditions of employment. J.B. Hunt is committed to both the spirit and the letter of affirmative action law and continues its good-faith efforts to comply with all applicable government laws and regulations. The company is committed to basing employment decisions on the principles of equal employment opportunity. J.B. Hunt will recruit, hire, compensate, offer benefits to, upgrade, train, layoff, terminate, and/or promote individuals without discrimination in regards to race, color, religion, sex, national origin, age, sexual orientation, gender identity, status as a qualified individual with a disability, status as a protected veteran, or other bases by applicable law.

J.B. Hunt Transport, Inc. offers reasonable accommodation in the employment process for individuals with disabilities. If you need assistance in the application process due to a disability, you may request accommodation at any time by calling 1-800-777-4968.

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