Account Manager

6 days ago


Dearborn, Michigan, United States SBM Management Full time
Job Summary

The Account Manager will be responsible for managing sales and maintaining existing relationships with SBM customers or groups of customers to ensure continued business with SBM.

Key Responsibilities
  • Act as the primary point of contact for all matters related to customer accounts.
  • Build and maintain strong, long-lasting relationships between SBM and clients.
  • Resolve conflicts with clients in a timely and professional manner.
  • Oversee customer account management and negotiate contracts to maximize profit.
  • Establish budgets with clients and identify new sales opportunities within existing accounts.
  • Deliver sales presentations to high-level executives and forecast and track sales results and annual forecast.
  • Communicate the progress of monthly and quarterly initiatives to internal and external team members.
  • Meet time deadlines according to customer needs and objectives.
  • Recruit, train, and manage employees to ensure they work in conformance with SBM policies and procedures.
  • Provide leadership, motivation, and convey the vision and values of SBM to team members.
  • Conduct employee performance evaluations using key metrics and reward or discipline employees as necessary.
  • Address complaints and resolve problems among employees.
Requirements
  • Minimum 5 years of management experience in GMP required.
  • Three plus years of experience, or equivalent combination of education and experience, such as an A.A. Degree with 3+ years experience or a Bachelor's degree (B.A. or B.S.) with a minimum one year related experience and/or training.
  • Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
  • Ability to write reports, business correspondence, and procedure manuals.
  • Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
  • To perform this job successfully, an individual should have knowledge of Spreadsheet software and Word Processing software.

Compensation: Starting at $110,000 per year

SBM Management Services, LP and its affiliates are proud to be equal opportunity workplaces. We are committed to equal employment opportunity regardless of race, sex, color, ancestry, religion, national origin, sexual orientation, citizenship, age, marital status, disability, gender identity, Veteran status, or other legally protected status.


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