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Front Office Ambassador

1 month ago

Austin, Texas, United States Marriott Corporation Full time
Job Summary

As a Front Office Agent at Marriott International, you will be responsible for delivering exceptional guest experiences and ensuring seamless check-in and check-out processes. This role requires a high level of customer service skills, attention to detail, and the ability to work in a fast-paced environment.

Key Responsibilities
  • Process guest arrivals and departures in a timely and efficient manner
  • Respond to guest inquiries and resolve issues in a professional and courteous manner
  • Maintain accurate records and reports
  • Collaborate with other departments to ensure seamless guest experiences

Requirements
  • High school diploma or equivalent required
  • Previous customer service experience preferred
  • Ability to work in a fast-paced environment and adapt to changing situations
  • Excellent communication and problem-solving skills

What We Offer
  • A competitive salary and benefits package
  • Opportunities for career growth and development
  • A dynamic and supportive work environment

About Marriott International

Marriott International is a leading global hospitality company with a portfolio of 30 brands and over 7,000 properties worldwide. We are committed to providing exceptional guest experiences and creating memorable moments for our customers.