Front Desk Coordinator

1 month ago


Austin, Texas, United States TCWGlobal Full time
Job Overview

TCWGlobal is seeking a highly organized and enthusiastic Front Desk Receptionist to join our team in Austin, TX. As a key member of our front office team, you will be responsible for providing exceptional customer service, managing daily operations, and ensuring a smooth and efficient work environment.

Key Responsibilities
  • Welcome visitors and clients, and ensure they are directed to the relevant personnel.
  • Manage the badging system for new hires, ensuring timely and accurate processing.
  • Coordinate incoming and outgoing mail, ensuring timely and secure delivery.
  • Quality control and manage vendors for office supplies, snacks, and beverages.
  • Conduct daily building site walks to ensure safety and cleanliness standards are met.
  • Communicate effectively with onsite day porters and building subtenants.
  • Assist with office events, including coordinating with extra porters, entering tickets, and receiving catering orders.
  • Master building access hardware and badging systems.
  • Answer incoming calls and direct them to the appropriate email address for response.
  • Participate in additional facilities projects as assigned by the Austin and global teams.
Requirements
  • Fluent in English, both verbal and written.
  • Strong multi-tasking skills and ability to observe confidentiality.
  • Excellent relationship building skills and proficiency in MS Office (Outlook, Word, Excel, PowerPoint).
  • Strong organizational skills, detail-oriented, and self-motivated.
  • Positive can-do attitude and willingness to go above and beyond.
  • Authorization to work in the US.


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