Front Office Ambassador

1 month ago


Austin, Texas, United States HYATT Hotels Full time
Be a Part of Creating Unforgettable Guest Experiences

At Hyatt Hotels, we're dedicated to making travel more human. As a Front Office Host, you'll be the first point of contact for our guests, setting the tone for a memorable and personalized experience. Your role will involve registering guests, communicating hotel services and promotions, and providing exceptional customer service. This highly visible position offers opportunities for casual conversation and has a direct impact on creating the guest experience.

Key Responsibilities:
  • Process guest registrations and communicate hotel services and promotions
  • Provide exceptional customer service, handling guest requests, inquiries, and complaints promptly and efficiently
  • Communicate with other departments to ensure guest satisfaction
  • Process forms of payment and handle guest transactions
What We Offer:
  • Opportunities for career growth and advancement
  • Referral bonuses up to $500
  • Free and discounted room nights at Hyatt Hotels worldwide
  • Free parking in our on-site garage
  • Discounted bus passes
  • Paid time off after 90 days of service
  • Healthcare FSA
  • Financial assistance for tuition and wellness reimbursement
  • Financial perks, including a 401(k) with company match and discounted employee stock purchase plan
  • Employee assistance, including daily employee meals, 24/7 emotional support, legal guidance, and personal and financial resources
  • Discounts at various retailers

Hyatt is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Requirements:
  • Previous experience in a front office or customer service role, preferably in a hotel or hospitality setting
  • A positive attitude and a passion for delivering exceptional service
  • Excellent communication and interpersonal skills
  • Proficiency in Microsoft Office and Opera PMS or similar software
  • Ability to stand for long periods of time
  • Ability to work a flexible schedule, including mornings, evenings, weekends, and holidays


  • Austin, Texas, United States Marriott Corporation Full time

    Job SummaryAs a Front Office Agent at Marriott International, you will be responsible for delivering exceptional guest experiences and ensuring seamless check-in and check-out processes. This role requires a high level of customer service skills, attention to detail, and the ability to work in a fast-paced environment.Key ResponsibilitiesProcess guest...

  • Front Desk Ambassador

    3 weeks ago


    Austin, Texas, United States Sandpiper Property Management Full time

    Job Summary:The Guest Services Ambassador is responsible for ensuring a positive guest experience at our hotel. This role involves working front desk shifts, administering the front desk to standard, and assisting the General Manager and On-Site Manager with the efficient operation of the property.Key Responsibilities:Meet with guests regularly to determine...


  • Austin, Texas, United States Hilton Hotels & Resorts Full time

    Hilton Hotels & Resorts is seeking a highly skilled and dedicated Front Desk Ambassador to join our team. This is a fantastic opportunity to work in a dynamic and fast-paced environment, providing exceptional guest service and ensuring a seamless stay for our valued guests.Company Overview: As a leader in the hospitality industry, Hilton Hotels & Resorts is...

  • Front Office Manager

    4 weeks ago


    Austin, Texas, United States Flik Hospitality Group Full time

    Job SummaryAs a Front Office Manager at Flik Hospitality Group, you will oversee the daily operations of the front office, ensuring exceptional customer satisfaction. Your responsibilities will include managing employee relations, handling guest complaints, and maintaining high standards of service and financial management.Key Responsibilities:Manage the...

  • Front Office Liaison

    4 weeks ago


    Austin, Texas, United States Sharpcontra Full time

    Job OverviewSharpcontra is a dynamic technology and consulting firm seeking a skilled Front Office Representative to provide exceptional support to our clients and team members.Key ResponsibilitiesWelcoming clients and visitors with a friendly and professional demeanor.Answering and directing incoming phone calls to the appropriate departments.Managing and...

  • Front Office Host

    3 weeks ago


    Austin, Texas, United States HYATT Hotels Full time

    Job SummaryWe are seeking a highly skilled and enthusiastic Front Office Host to join our team at HYATT Hotels. As a key member of our front office team, you will be responsible for providing exceptional guest service and ensuring a memorable experience for our guests.Key ResponsibilitiesProcess guest registration and communicate hotel services and...


  • Austin, Texas, United States OLDE SOUL BARBERSHOP Full time

    Customer Service AmbassadorWe are seeking a highly skilled Customer Service Ambassador to join our team at OLDE SOUL BARBERSHOP. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our guests, ensuring a positive and welcoming atmosphere in our shop.Key Responsibilities:Maintain a positive and upbeat...

  • Front Desk Ambassador

    4 weeks ago


    Austin, Texas, United States OLDE SOUL BARBERSHOP Full time

    We are seeking a highly skilled and enthusiastic Front Desk Associate to join our team at OLDE SOUL BARBERSHOP. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our guests, ensuring a positive and welcoming atmosphere in our shop.Key responsibilities include:Maintaining a positive and upbeat...


  • Austin, Texas, United States AccorHotel Full time

    Job SummaryWe are seeking a highly skilled and experienced Assistant Front Office Manager to join our team at AccorHotel. As a key member of our Front Office team, you will be responsible for providing exceptional service to our guests and ensuring the smooth operation of our front desk.Key ResponsibilitiesAssist the Front Office Manager in all aspects of...


  • Austin, Texas, United States Associa Full time

    Customer Service AmbassadorA key role at Associa, the Customer Service Ambassador provides exceptional support to guests and customers in a hotel, shopping mall, or corporate office setting. Key responsibilities include being available to guests at all times, handling customer inquiries, and ensuring a seamless experience.Key Skills:Customer...


  • Austin, Texas, United States The Aspenwood Company - The Village at the Triangle Full time

    Job Title: Front Desk ConciergeAre you a friendly and welcoming individual who enjoys working with seniors? Do you have excellent communication and customer service skills? We are seeking a Front Desk Concierge to join our team at The Aspenwood Company - The Village at the Triangle.Job Summary:The Front Desk Concierge is responsible for providing exceptional...


  • Austin, Texas, United States KAD Full time

    Dental Front Office Administrator OpportunityWe are seeking a skilled Dental Front Office Administrator to join our team at KAD in Austin. This part-time position requires experience in dental front office administration.Key Responsibilities:Manage front office operations, including scheduling and patient communication.Coordinate with dental staff to ensure...


  • Austin, Texas, United States Frontier Management (OR) Full time

    Customer Service AmbassadorAt Frontier Management, we are seeking a highly skilled Customer Service Ambassador to join our team. As a key member of our community, you will be responsible for providing exceptional customer service to our residents and their families. Your primary duties will include greeting and supporting all visitors, assisting with social...


  • Austin, Texas, United States Compass Group USA Full time

    Job Title: Guest Experience AmbassadorJob Summary:The Guest Experience Ambassador is responsible for creating a warm and welcoming atmosphere for all clients, executives, and staff members. Located on the reception floor and in all public areas, this role will be the first point of contact for visitors, ensuring they feel comfortable and supported throughout...

  • Front Desk Ambassador

    3 weeks ago


    Austin, Texas, United States FACE FOUNDRI Full time

    Job DescriptionAt FACE FOUNDRI, we are seeking a highly motivated and customer-focused individual to join our team as a Front Bar Receptionist. This role is responsible for creating a welcoming and positive experience for every guest that comes through the door.Key Responsibilities:Customer Service: Demonstrate high standards of customer service and maintain...

  • Night Auditor

    4 weeks ago


    Austin, Texas, United States Crescent Full time

    Job Summary: We are seeking a Night Auditor to join our Front Office Team at the Hotel Indigo/Holiday Inn Express and Suites Downtown Austin - University. As a Night Auditor, you will be responsible for providing excellent customer service to guests and ensuring the smooth operation of the front desk and accounting functions during the overnight shift.Key...

  • Night Auditor

    4 weeks ago


    Austin, Texas, United States Crescent Hotels and Resorts Full time

    We are seeking a highly skilled Night Auditor to join our Front Office Team at the Hotel Indigo/Holiday Inn Express and Suites Downtown Austin - University. As a Night Auditor, you will be responsible for providing exceptional customer service to guests and ensuring the smooth operation of the front desk and accounting functions during the overnight...


  • Austin, Texas, United States Associa Full time

    **Job Summary**A Customer Service Ambassador is a vital member of our team at Associa, responsible for delivering exceptional customer experiences to our residents. This role requires a strong understanding of the surrounding area, including bus, train, and subway schedules, to provide accurate directions and support.**Key Responsibilities**Welcome guests...


  • Austin, Texas, United States Dave & Buster Full time

    Job Description:Dave & Buster's is a unique entertainment destination where no two days are ever the same. As a Front Desk Representative, you will have the opportunity to serve hundreds of guests with flexible schedules that can accommodate school or other jobs. Our team is awesome, and we're looking for someone who shares our enthusiasm and passion for...

  • Front Desk Supervisor

    4 weeks ago


    Austin, Texas, United States Omni Hotels & Resorts Full time

    Job SummaryWe are seeking a highly skilled and experienced Front Office Supervisor to join our team at Omni Hotels & Resorts. As a Front Office Supervisor, you will be responsible for ensuring the smooth operation of the front desk, providing exceptional customer service, and maintaining the highest standards of quality and efficiency.Key...