Residence Inn Representative

2 days ago


Richmond, California, United States Charter Senior Living Full time
Responsibilities

Key Responsibilities:

  • Greet and welcome guests
  • Answer questions and address complaints
  • Manage the front desk area, including organizing supplies and maintaining records
  • Monitor office expenses and costs
  • Provide excellent customer service to both guests and team members
  • Clean and maintain the front desk area, as needed

Additional Duties:

  • Create and cancel reservations
  • Collect payment and personal information from guests
  • Process payments as required by the company
  • Practice and uphold Marriott brand standards

Requirements:

  • High school diploma or equivalent required
  • Previous customer service experience preferred
  • Ability to work independently and as part of a team
  • Excellent communication and interpersonal skills

Salary: $45,000 - $55,000 per year



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