Customer Service Representative
3 days ago
Responsibilities:
• Deliver exceptional customer service through various communication channels such as phone, email, and in-person interactions.
• Respond to inquiries, concerns, and requests about government services, programs, and policies.
• Guide constituents through government processes and procedures, ensuring a positive experience.
• Collaborate with different departments to secure accurate information and prompt responses to customer queries.
• Keep abreast with the latest local government services and initiatives.
• Handle sensitive information with confidentiality and discretion.
• Use basic computer applications and show an eagerness to learn new systems.
• Direct guests and manage data entry tasks.• Proven experience in a customer service role, preferably within a local government setting
• Proficient in managing and resolving customer inquiries and complaints in a detail oriented manner
• Ability to direct guests to appropriate departments or individuals based on their needs
• Skilled in data entry with a high degree of accuracy and attention to detail
• Demonstrated ability to handle sensitive information with discretion
• Familiarity with local government operations and procedures is a plus
• Excellent communication skills, both verbal and written
• Ability to work well under pressure and handle a high volume of customer interactions
• Self-motivated with the ability to prioritize tasks and manage time effectively
• Strong interpersonal skills with a customer-focused attitude
• Proficiency in using computer systems and software, including Microsoft Office Suite
• Willingness to learn and adapt to new processes and systems
• High school diploma or equivalent; higher education or certifications in related fields are a plus
• Flexibility to work various shifts, including evenings and weekends, if necessary.
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Customer Service Representative
7 months ago
Richmond, United States Caliber Collision Repair Services Full timeCaliber Collision has an immediate job opening for a Customer Service Representative to perform all-purpose duties, which may include, but not limited to greeting and providing extraordinary customer service to internal and external customers, monito Customer Service Representative, Customer Service, Representative, Retail, Service
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Customer Service Representative
3 months ago
Richmond, United States McDonald's Restaurants Full timeAs a Customer Service Representative, you will play a key role in ensuring customer satisfaction and maintaining positive relationships with customers. You will be responsible for addressing customer inquiries, resolving issues, and providing informa Customer Service Representative, Customer Service, Representative, Restaurant, Retail
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Customer Service Representative
1 month ago
Richmond, United States Qualified Staffing Search Group Full timeThe Customer Service Representative plays a key role in managing various aspects of customer accounts, ensuring their satisfaction, driving inside sales initiatives, and plays an important role in the enhancement of the overall customer experience. J Customer Service Representative, Customer Service, Customer Experience, Representative, Inside Sales,...
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Customer Service Representative
1 month ago
Richmond, United States Pit-Stop Full timeWho We're Hiring: Be great with us! Our team is passionate about delivering exceptional customer experiences. As the Customer Service Representative, you play a key role in managing various aspects of customer accounts, ensuring their satisfaction, d Customer Service, Customer Service Representative, Customer Experience, Representative, Inside Sales, Skills,...
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Customer Service Representative
6 days ago
Richmond, United States NGM Marketing Full timeNext Generation Marketing is seeking someone a bright and motivated candidate to add value to our retail marketing and customer service teams! We have a robust history of driving successful marketing and promotions strategies that have always taken our client's footprint to the next level. The primary purpose of the Customer Service Representative is to meet...
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Customer Service Representative
3 weeks ago
Richmond, Texas, United States Timewise Food Stores Full timeJob Description: Customer Service RepresentativeWe are looking for a customer service representative to join our team at Timewise Food Stores. As a customer service representative, you will be responsible for providing exceptional customer service and ensuring that customers have a positive shopping experience.Key Responsibilities:Provide customers with...
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Richmond, United States MidAmerican Energy Full timeBHE GT&S has an exciting opportunity as a Customer Service Representative 2/ Sr Customer Service Representative at our Headquarters in Glen Allen, VA. Customer Service, Customer Service Representative, Representative, Service, Customer, Retail
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Customer Service Representative
1 week ago
Richmond, United States Sparks Personnel Services, Inc. Full timePrioritize Customer Satisfaction: Consistently strive to exceed customer expectations and identify opportunities to enhance their experience. Continuous Improvement: Actively seek feedback from customers and colleagues to refine processes and improve Customer Service Representative, Customer Service, Customer Experience, Technical Support, Representative,...
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Customer Service Representative
2 weeks ago
Richmond, Virginia, United States Teleperformance USA Full timeAbout the RoleWe are seeking a highly motivated Customer Service Representative to join our team at Teleperformance USA. As a Pre-Licensed Representative, you will play a crucial role in providing excellent customer service and supporting customers with their inquiries and concerns.
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Customer Service Representative
4 days ago
Richmond, Kentucky, United States Zaxby's Full timeJob Title: Customer Service Representative">About the Job: We are seeking a highly motivated and enthusiastic Customer Service Representative to join our team at Zaxby's. As a key member of our front-of-house staff, you will be responsible for delivering exceptional customer experiences through prompt and friendly service.">Key Responsibilities:Provide...
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Customer Service Representative
2 months ago
Richmond, United States Qualified Staffing Full timeJob DescriptionJob DescriptionDo you have a passion for customer service? Have you worked in the trades industry, specifically in HVAC, Plumbing, or Electrical? Our client, a five-time Richmond Times Dispatch Top Workplace, is now hiring Customer Service Representatives! Position: Customer Service RepresentativeLocation: Richmond, VACompensation: Starting at...
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Customer Service Representative
2 weeks ago
Richmond, United States Robert Half Full timeJob DescriptionJob DescriptionWe are in search of a Customer Service Representative to join our team in the Government sector located in Richmond, Virginia. As a Customer Service Representative, you will be the primary point of contact for our customers, handling inbound calls and providing exceptional customer service. This role involves maintaining...
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Customer Service Representative
1 month ago
Richmond, United States Robert Half Full timeJob DescriptionJob DescriptionWe are offering a long term contract employment opportunity for a Customer Service Representative in the local government sector, located in Richmond, Virginia. As a Customer Service Representative, you will play a critical role in delivering outstanding customer service to residents, businesses, and visitors via various...
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Customer Service Representative
3 days ago
Richmond, California, United States Qualified Staffing Full timeJob Summary:We are seeking a highly skilled Customer Service Representative to join our team at Qualified Staffing. As a key member of our team, you will play a vital role in managing customer accounts, ensuring their satisfaction, and driving inside sales initiatives. This is an exciting opportunity for someone who is passionate about delivering exceptional...
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Customer Service Representative
1 month ago
Richmond, United States Ajilon Full timeAjilon - JobID: 8F02DDAB-669A-4880-98D5-9527908CDAC6 [Customer Service Representative] As a Customer Service Rep at Ajilon, you'll: Address member inquiries, questions and concerns in all areas including products, tracking numbers, updating customer profiles, etc; Verify customer billing information and shipping address; Function efficiently and productively...
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Customer Service Representative
1 month ago
Richmond, United States Vandor Corporation Full timeSUMMARY: The Customer Service Representative assists customers by answering product and service questions; suggesting information about other products and services. Process orders, prepare correspondences and fulfill customer needs to ensure excellent service standards and maintain high customer satisfaction. ESSENTIAL DUTIES AND RESPONSIBILITIES: ...
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Customer Service Representative
3 weeks ago
Richmond, United States Vandor Corporation Full timeJob DescriptionJob DescriptionDescription:SUMMARY: The Customer Service Representative assists customers by answering product and service questions; suggesting information about other products and services. Process orders, prepare correspondences and fulfill customer needs to ensure excellent service standards and maintain high customer...
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Customer Service Representative
1 week ago
Richmond, United States Vandor Corporation Full timeSUMMARY: The Customer Service Representative assists customers by answering product and service questions; suggesting information about other products and services. Process orders, prepare correspondences and fulfill customer needs to ensure excellent service standards and maintain high customer satisfaction.ESSENTIAL DUTIES AND RESPONSIBILITIES:Contribute...
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Customer Service Representative
6 days ago
Richmond, United States Vandor Corporation Full timeSUMMARY: The Customer Service Representative assists customers by answering product and service questions; suggesting information about other products and services. Process orders, prepare correspondences and fulfill customer needs to ensure excellent service standards and maintain high customer satisfaction.ESSENTIAL DUTIES AND RESPONSIBILITIES:Contribute...
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Customer Service Representative
2 days ago
Richmond, Kentucky, United States Raising Cane's Full timeRaising Cane's is looking for a Customer Service Representative to join our team. As a key member of our front-of-house staff, you will be responsible for providing an exceptional customer experience.Key Responsibilities:Ensure all food orders are prepared to high standardsTake orders from customers and process payments efficientlyClean tables, floors and...