Provider Services Representative
6 days ago
Job Requirements:
- Experience in a high volume call center
- Expereince and knowledge of health insurance plans
- Expereince in Provider Services
- Strong customer service skills
Job Overview:
- Responsible for developing and maintaining positive relationships with providers. Duties include, but are not limited to; Able to answer questions about (member services) eligibility/benefits/admin, claims inquiries and (provider services) claims inquiries, authorizations, appeal status, eligibility etc.
- Responsible for all areas of customer service as it pertains to research and resolution of telephone inquiries related to Plan prescription benefits, eligibility or claim payment issues. Provide quality service and customer satisfaction through effective communication and education.
- Handle (average) 50-70 inbound calls daily Sentara Health Plans is the health insurance division of Sentara Healthcare doing business as Optima Health and Virginia Premier
Other Information:
- Equipment witll be provided for the representative.
- Pay: 17-19 per hour
Medix is acting as an Employment Agency in relation to this vacancy.
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