Customer Service Representative

3 days ago


Richmond, Texas, United States CCMC Full time
Job Overview

We are seeking a highly skilled and customer-focused Customer Service Representative - Part Time to join our team at CCMC, a community management company dedicated to delivering exceptional service to our residents.

This is a part-time position that requires the ability to work independently and as part of a team to provide administrative support and deliver outstanding customer service. The ideal candidate will possess excellent communication skills, both written and verbal, and have a strong attention to detail.

Key Responsibilities:
  • Manage front desk operations and ensure a welcoming environment for guests and residents
  • Answer phone calls, respond to emails, and direct inquiries to relevant teams
  • Process payments, register residents for events, and maintain accurate records
  • Provide administrative support to the Membership Coordinator, including data entry and document preparation
  • Enforce policies and procedures to maintain a safe and secure community environment
Requirements:
  • A minimum of 6 months of customer service experience, with basic cash handling skills and a strong understanding of MS Office programs
  • Excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment
  • A dynamic and professional approach to problem-solving and conflict resolution
  • The ability to work independently and as part of a team, with a focus on delivering exceptional customer service
What We Offer:
  • A competitive salary range of $18-$22 per hour, depending on experience
  • A comprehensive benefits package, including health, dental, and vision insurance
  • Opportunities for professional growth and development, with ongoing training and support

About Our Community:



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