Customer Service Representative
3 days ago
We are seeking a highly skilled and customer-focused Customer Service Representative - Part Time to join our team at CCMC, a community management company dedicated to delivering exceptional service to our residents.
This is a part-time position that requires the ability to work independently and as part of a team to provide administrative support and deliver outstanding customer service. The ideal candidate will possess excellent communication skills, both written and verbal, and have a strong attention to detail.
Key Responsibilities:- Manage front desk operations and ensure a welcoming environment for guests and residents
- Answer phone calls, respond to emails, and direct inquiries to relevant teams
- Process payments, register residents for events, and maintain accurate records
- Provide administrative support to the Membership Coordinator, including data entry and document preparation
- Enforce policies and procedures to maintain a safe and secure community environment
- A minimum of 6 months of customer service experience, with basic cash handling skills and a strong understanding of MS Office programs
- Excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment
- A dynamic and professional approach to problem-solving and conflict resolution
- The ability to work independently and as part of a team, with a focus on delivering exceptional customer service
- A competitive salary range of $18-$22 per hour, depending on experience
- A comprehensive benefits package, including health, dental, and vision insurance
- Opportunities for professional growth and development, with ongoing training and support
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