Logistics Sales/Key Account Manager

1 week ago

Duluth, Minnesota, United States Samsung SDS America Full time
Job Title: Logistics Sales/Key Account Manager

Samsung SDS America is seeking a highly skilled Logistics Sales/Key Account Manager to join our team. As a key member of our sales team, you will be responsible for planning and executing direct sales activities to attain new customers in domestic and international freight forwarding.

Key Responsibilities:
  • Maintain strong relationships with existing key accounts and serve as the main point of contact for key clients.
  • Conduct regular assessments to understand the evolving needs and goals of key customers and collaborate with internal teams to ensure that products or services align with client requirements.
  • Provide excellent customer support, troubleshoot issues, and ensure timely resolution of problems to maintain customer satisfaction.
  • Identify new business opportunities within existing key accounts and promote all company products and services for imports and exports to increase sales.
  • Develop and implement strategic account plans to maximize customer retention and growth.
  • Negotiate contracts, pricing, and terms to ensure mutually beneficial agreements.
  • Stay informed about industry trends, market conditions, and customer behavior and conduct market research to identify new opportunities and stay ahead of competitors.
Requirements:
  • Bachelor's Degree or higher in a business-related field.
  • 7+ years of experience in international freight forwarding and warehouse operations with Supply Chain Knowledge and/or relevant logistics sales experience.
  • Possess a thorough understanding of the domestic and international transportation industry (trucking, rail, air, and ocean modes).
  • Ability to build trustworthy relationships with customers at all levels (C-Level, Managers, Staff).
  • Excellent presentation, communication, and organizational skills.
  • Excellent problem-solving skills.
  • Team Player.
  • Proficiency with Microsoft Office applications: PowerPoint, Excel, Word, Outlook.
  • Ability to travel up to 30% U.S.
  • Korean Bilingual preferred.
Benefits:
  • Top-notch medical, dental, vision, and prescription coverage.
  • Wellness program.
  • Parental leave.
  • 401K match and savings plan.
  • Flexible spending accounts.
  • Life insurance.
  • Paid Holidays.
  • Paid Time off.
  • Additional benefits.

Samsung SDS America supports your professional development and growth in your future career. Your base pay is one part of our total compensation package and is determined within a range. This allows you to progress as you grow and develop within the position. Your base pay will depend on your skills, education, qualifications, experience, and location.

Samsung SDS America, Inc. is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, status as a protected veteran, marital status, genetic information, medical condition, or any other characteristic protected by law.

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