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Client Relations Specialist

2 months ago

Huntington Beach, California, United States Russell Fischer Inc Full time

Customer Service Associate

Position Overview: We are looking for a dedicated individual to join our Customer Service team, contributing to the esteemed reputation of Russell Fischer Inc. This role is ideal for those who are passionate about providing exceptional service and eager to grow within a supportive environment.

Compensation: Competitive hourly wage of $15 plus tips, with a $500 hiring bonus available upon request.

What We Offer:

  • Hourly pay supplemented by gratuities
  • Incentives based on performance
  • Flexible scheduling options
  • Paid sick leave
  • Complimentary vehicle care services
  • Health benefits after the probationary period
  • Ongoing training with opportunities for advancement
  • A vibrant and enjoyable workplace atmosphere

Ideal Candidate:

  • Friendly and customer-focused, committed to delivering outstanding service
  • Motivated learner with a strong desire for personal and professional growth
  • Brand ambassador who brings enthusiasm and positivity to customer interactions
  • Reliable and principled, with a strong sense of punctuality
  • Previous experience in sales, customer service, or retail is a plus
  • Must be eligible to work in the United States

Key Responsibilities:

  • Greet and establish rapport with customers
  • Inspect vehicles and their surroundings prior to service
  • Safely direct vehicles through the washing process
  • Perform preliminary washes as needed
  • Maintain knowledge of available products and services
  • Ensure cleanliness and organization of the work area
  • Conduct regular maintenance checks on equipment
  • Dry vehicles and apply finishing touches
  • Demonstrate enthusiasm and teamwork in daily operations
  • Foster a clean, safe, and welcoming environment for all visitors