Nordic Spa Housekeeping Lead

1 week ago


Anchorage, Alaska, United States Alyeska Resort Full time
Job Overview

Simple. Inclusive. Natural. Social.

We are seeking a dedicated Spa Attendant Supervisor to oversee the housekeeping operations within our Nordic Spa.

Situated in a breathtaking environment, our Nordic Spa is designed to provide a unique experience tailored to each guest. With an indoor-outdoor layout, we promote relaxation and connection with nature, fostering a wellness experience like no other.

Key Responsibilities:

  • Ensure locker rooms are impeccably maintained and stocked throughout the shift.
  • Lead and supervise regular cleaning schedules, including daily, weekly, and monthly tasks.
  • Manage inventory levels and order supplies to equip staff with necessary tools.
  • Facilitate quick turnaround of lockers to maximize guest capacity and revenue.
  • Create efficient work schedules that align with peak operational demands while adhering to budget constraints.
  • Deliver assigned tasks with minimal oversight, ensuring quality and timeliness.
  • Address any operational deficiencies promptly, supported by clear expectations and real-time guidance.
  • Provide team members with the necessary resources, coaching, and feedback for ongoing development.
  • Maintain a clean and organized environment, enhancing the guest experience.
  • Complete work processes and checklists to uphold our commitment to guest tranquility.
  • Foster a welcoming atmosphere that values equality and community.

Benefits:

  • Paid Time Off (PTO)
  • Commuter's Allowance
  • Personal Days
  • Referral Bonuses
  • Medical and Dental Health Plans
  • Discounts on Retail Products and Spa Services

Qualifications:

  • Experience in Spa or Hospitality preferred.
  • Prior supervisory experience is advantageous.
  • First Aid and CPR certifications are preferred.
  • Ability to handle cleaning chemicals safely.
  • Strong guest service, communication, and organizational skills.
  • A genuine passion for guest service and wellness.

Working Conditions:
This role may require long hours and weekend shifts to accommodate business demands. The position is set in a dynamic environment with frequent interactions with staff and guests, and involves working outdoors in varying weather conditions.

Physical Requirements:
Regularly required to reach, stoop, kneel, or crouch. Must frequently lift up to 10 pounds and occasionally up to 25 pounds. Vision requirements include close vision and depth perception to monitor staff performance and adherence to policies.

About Alyeska Nordic Spa:
Located in a stunning natural setting, Alyeska Nordic Spa invites guests to experience the rejuvenating benefits of hydrotherapy, with a variety of pools and wellness treatments designed to promote relaxation and connection.



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