Restaurant Operations Manager
1 week ago
Job Title: Restaurant Operations Manager
Company: Gecko Hospitality
Location: Various locations
Compensation: Up to $120,000 total compensation annually
About the Position: As a Restaurant Operations Manager at Gecko Hospitality, you will play a pivotal role in upholding service standards, leading training programs, and driving business growth. You will be instrumental in implementing and overseeing daily training standards, fostering the development of assistant managers, and strategically planning for business expansion.
Key Responsibilities:
- Develop and implement effective training programs to enhance team performance.
- Lead and motivate assistant managers to achieve their full potential.
- Conduct market research and analyze data to inform business growth strategies.
- Direct day-to-day restaurant activities, ensuring seamless operations and exceptional customer experiences.
- Address customer feedback promptly and professionally, using it as an opportunity to improve services.
- Conduct regular staff meetings to promote team alignment and open communication.
- Lead safety committee meetings to ensure a safe working environment.
- Drive initiatives to increase net profit, exploring new revenue streams and cost-saving opportunities.
- Collaborate with the marketing team to develop and implement operational plans that support business objectives.
- Provide guidance and training to restaurant trainees, helping them to develop their skills and confidence.
Qualifications:
- Proven experience in restaurant management, with a strong track record of success.
- Excellent leadership skills, with the ability to motivate and inspire teams.
- Strong organizational and planning abilities, with a focus on delivering results.
- Ability to respond effectively to customer feedback, using it to drive improvements.
- Experience in conducting meetings and training sessions, with a focus on engagement and participation.
- Financial acumen, with a proven ability to increase net profit.
- Experience in strategic planning and marketing, with a focus on business growth.
- Commitment to safety and quality, with a focus on creating a positive work environment.
- Exceptional communication and interpersonal skills, with the ability to build strong relationships with colleagues and customers.
Benefits:
- Competitive salary with performance-based incentives.
- Opportunities for professional growth and development.
- A supportive and inclusive work environment that values diversity and inclusion.
About Us: Gecko Hospitality is committed to creating a positive and inclusive work environment, where everyone is valued and respected. We believe in the importance of diversity and inclusion, and we are dedicated to providing opportunities for growth and development to all our employees.
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