Customer Support Specialist

1 week ago


Fort Dodge, Iowa, United States Fsbwc Full time

Customer Support Specialist

  • Job Category: Insurance

COMPANY OVERVIEW

Fsbwc is a reputable insurance agency dedicated to providing competitive pay and benefits, alongside ample opportunities for both personal and professional growth. Our team is recognized for its professionalism, friendliness, and support, and we take pride in being a Trusted Choice agency among the leading insurance providers in the region.

POSITION SUMMARY

We are looking for a Customer Support Specialist to foster strong relationships through prompt and precise service delivery. If you are a proactive team player, we would like to learn more about you.

  • KEY SKILLS
  • High degree of professionalism, integrity, and ethical standards
  • Attention to detail
  • Strong communication skills across various organizational levels and with clients
  • Ability to adapt and prioritize in fast-paced environments
  • Excellent interpersonal skills and active listening abilities
  • Comfortable working in dynamic settings
  • Service-oriented and self-motivated

While an insurance license is advantageous, we offer the opportunity to obtain one upon joining the Fsbwc team.

BENEFITS OF WORKING AT FSBWC

  • Five-day work week
  • Competitive salary and benefits package
  • Supportive and professional colleagues
  • Generous paid time-off
  • 401(k) matching
  • Wellness reimbursement

Explore additional reasons to become part of Fsbwc on our website.

Fsbwc is an Equal Opportunity Employer - M/F/Vets/Disabled.

QUALIFICATIONS

  • Skills
  • Preferred
  • Basic Planning/Organizing Skills, Soft Skills, Adaptability, and Customer Service
  • Preferred
  • Team Player
  • Leader
  • Dedicated

EDUCATION AND EXPERIENCE

Required: High School diploma or equivalent

LICENSES & CERTIFICATIONS

Required: Valid Driver's License

Fsbwc does not discriminate against employees or applicants based on discussions or disclosures related to pay. Employees with access to compensation information must handle it responsibly as part of their role.



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