Customer Service Manager
1 week ago
Job Summary
We are seeking a highly motivated and experienced Customer Service Manager to join our team at Binny's Beverage Depot. As a key member of our management team, you will be responsible for leading our customer service efforts and ensuring that our customers receive an exceptional shopping experience.
Key Responsibilities
- Lead and motivate a team of sales associates to provide excellent customer service and achieve sales goals
- Develop and implement strategies to improve customer satisfaction and loyalty
- Monitor and analyze sales data to identify trends and opportunities for growth
- Collaborate with the management team to develop and implement store policies and procedures
- Provide training and coaching to sales associates to ensure they have the skills and knowledge needed to succeed in their roles
Requirements
- 1-2 years of retail management experience with a proven track record of success
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and prioritize multiple tasks and responsibilities
- Strong analytical and problem-solving skills
- Ability to work a flexible schedule, including evenings and weekends
What We Offer
- A competitive salary range of $19.00-$22.00+ based on experience
- A comprehensive benefits package, including medical and dental insurance, an FSA plan, a 401(k) plan, educational reimbursement, PTO time, paid sick time, paid parental leave, paid holidays, and an employee discount
About Binny's Beverage Depot
Binny's Beverage Depot is a leading retailer of fine wines, spirits, and beers. We are committed to providing our customers with an exceptional shopping experience and are seeking a talented and motivated individual to join our team.
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Downers Grove, Illinois, United States Binny's Beverage Depot Full timeJob SummaryWe are seeking a highly motivated and experienced Customer Service Manager to join our team at Binny's Beverage Depot. As a key member of our management team, you will be responsible for leading our customer service efforts and ensuring that our customers receive an exceptional shopping experience.Key ResponsibilitiesLead and motivate a team of...
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Downers Grove, Illinois, United States Binny's Beverage Depot Full timeJob SummaryWe are seeking a highly motivated and experienced Customer Service Manager to join our team at Binny's Beverage Depot. As a key member of our management team, you will be responsible for leading our customer service efforts and ensuring that our customers receive an exceptional shopping experience.Key ResponsibilitiesLead and motivate a team of...
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Downers Grove, Illinois, United States Binny's Beverage Depot Full timeJob SummaryWe are seeking a highly motivated and experienced Customer Service Manager to join our team at Binny's Beverage Depot. As a key member of our management team, you will be responsible for leading our customer service efforts and ensuring that our customers receive an exceptional shopping experience.Key ResponsibilitiesLead and motivate a team of...
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Downers Grove, Illinois, United States Binny's Beverage Depot Full timeJob SummaryWe are seeking a highly motivated and experienced Customer Service Manager to join our team at Binny's Beverage Depot. As a key member of our management team, you will be responsible for leading our customer service efforts and ensuring that our customers receive an exceptional shopping experience.Key ResponsibilitiesLead and motivate a team of...
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