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Healthcare Operations Manager

2 months ago


Glen Allen, Virginia, United States CenterWell Home Health Full time
About the Role

We are seeking a highly skilled and experienced Care Management Director to join our team at CenterWell Home Health. As a key member of our leadership team, you will be responsible for overseeing the care management process and ensuring that our patients receive the highest level of care and support.

Key Responsibilities
  • Lead Care Management Teams: Supervise and manage a team of care managers to ensure that patients receive comprehensive and coordinated care.
  • Develop and Implement Care Plans: Collaborate with patients, families, and healthcare providers to develop and implement personalized care plans that meet the unique needs of each patient.
  • Monitor and Evaluate Care Outcomes: Regularly review and evaluate the effectiveness of care plans and make adjustments as needed to ensure optimal patient outcomes.
  • Collaborate with Healthcare Providers: Work closely with healthcare providers, including physicians, nurses, and therapists, to ensure that patients receive seamless and coordinated care.
  • Manage Budget and Resources: Oversee the budget and resources for care management services, ensuring that we are using our resources effectively and efficiently.
  • Stay Up-to-Date with Industry Developments: Stay current with industry developments, best practices, and regulatory requirements to ensure that our care management services are aligned with the latest standards and guidelines.
Requirements
  • Master's Degree in Nursing or Healthcare Administration: A master's degree in nursing or healthcare administration is required for this role.
  • 5+ Years of Experience in Care Management: A minimum of 5 years of experience in care management, with a focus on patient advocacy and care coordination.
  • Strong Leadership and Communication Skills: Excellent leadership and communication skills, with the ability to motivate and inspire a team of care managers.
  • Ability to Work in a Fast-Paced Environment: The ability to work in a fast-paced environment, with multiple priorities and deadlines.
  • Strong Analytical and Problem-Solving Skills: Strong analytical and problem-solving skills, with the ability to think critically and make sound decisions.
What We Offer
  • Competitive Salary and Benefits: A competitive salary and benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off.
  • Opportunities for Professional Growth and Development: Opportunities for professional growth and development, including training, education, and career advancement.
  • A Collaborative and Supportive Work Environment: A collaborative and supportive work environment, with a team of dedicated and passionate professionals who are committed to making a difference in the lives of our patients.