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Assistant Banquet Manager

2 months ago

New York, New York, United States Compass Group Careers Full time
Job Summary

We are seeking a highly skilled and experienced Banquet Operations Manager to join our team at Compass Group Careers. As a key member of our events team, you will be responsible for the management and execution of smaller-scale events, ensuring the highest standards of service and guest satisfaction.

Key Responsibilities
  • Managing Banquet Operations: Maintain established sanitation levels, manage departmental inventories and equipment, and develop lasting relationships with groups to enhance business growth.
  • Ensuring and Providing Exceptional Customer Service: Set a positive example for guest relations, gather feedback on product quality and service levels, and handle guest problems and complaints effectively.
  • Human Resources Collaboration: Communicate and execute departmental and property emergency procedures, observe service behaviors of employees, and participate in the development and implementation of corrective action plans to address service challenges and improve guest satisfaction.
Requirements
  • Leadership: Demonstrate adaptability and effective communication in handling change and complex information, model problem-solving and decision-making skills, and exhibit a professional demeanor that commands respect and fosters trust among colleagues.
  • Building Relationships: Interact with coworkers and customers to build trust and confidence in organizational goals and relationships, support employees and business partners with diverse perspectives, and drive innovation and enhance business results.
  • Learning and Applying Professional Expertise: Seek learning opportunities to improve performance, utilize business acumen to manage everyday operations effectively, and demonstrate knowledge of service standards, procedures, and techniques for executing banquet events and event services.
What We Offer
  • Competitive Salary: $70,000-$85,000
  • Other Forms of Compensation: Comprehensive benefits package, including medical, dental, vision, life insurance, disability insurance, retirement plan, paid time off, and holiday time off.
About Us

Compass Group Careers is a culinary and operations leader in the hospitality industry, partnering with a diverse portfolio of best-in-class clients. We produce one-of-a-kind catered events and unparalleled dining experiences in a variety of cultural, corporate, entertainment, and private venues throughout the country.