Banquet Captain

16 hours ago


New York, New York, United States Virgin Hotels New York Full time
Job Summary

Virgin Hotels New York is seeking a highly skilled and experienced Banquet Captain to join our team. As a key member of our food and beverage management team, you will be responsible for leading a team of passionate individuals to create an exceptional guest experience.

Key Responsibilities
  • Train and develop a team of talented individuals to deliver exceptional service.
  • Monitor and track the flow of information to ensure seamless communication between departments.
  • Provide exceptional guest interaction and handle guest issues with confidence and positive results.
  • Lead by example and maintain a consistent attitude about standards and service.
  • Balance the needs of the team, guests, and business to ensure a high-quality guest experience.
Requirements
  • Current, legal, and unrestricted ability to work in the United States.
  • Associate or Bachelor's degree preferred but not required.
  • Food Service Handler Card and TIPS certification currently valid for at least 6 months.
  • At least one year of experience in a full-service restaurant, lounge, or banquets.

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