Auto Finance Specialist

6 days ago

Denver, Colorado, United States AUTOPAY Full time
About Us

AUTOPAY is a leading FinTech company that is revolutionizing the auto finance industry. We operate as a virtual Finance & Insurance office, connecting our customers with the perfect lender for their car loan or refinance. This enables us to solidify our customers' auto loans prior to going to the dealership, and our marketplace of lenders ensures they receive the lowest rate available.

Compensation

Our compensation package offers a six-figure earning potential with hourly/salary plus commissions. Average Auto Finance Specialists earn $70-80k per year, while top performers exceed $150k+ per year, with no ceiling. This position starts as an hourly-based position ($17.31-$18.29 depending on geographic location) and includes overtime pay along with a higher per deal commission plan for three months to allow for ramp-up time with great earning potential during your learning period. On the first day of the fourth month, Auto Finance Specialists move to salary on the standard commission structure based on a tiered system for overall revenue and product sales. On top of uncapped commissions, the better you perform, the more leads you are provided, greatly increasing your earning potential.

Job Summary

As an Auto Finance Specialist, you will play a crucial role in providing direct-to-consumer auto finance and refinance solutions. You will deliver superior customer service, respond to inquiries that are already approved for the refinance, and offer additional finance and coverage options to enhance the customer experience. You'll be structuring your loans and pitching optional coverages to the borrowers. You will also manage the loan through the different steps to ensure funding. Your duties include preparing loans for the contracting process, calling borrowers to review electronic documents and title documents, and ensuring all documents are signed and tracked. You'll handle various statuses of the loan, ensuring all steps are followed and errors are fixed promptly.

Why Work with Us
  • Innovative Culture: Join a forward-thinking team that's changing the way auto refinancing is done.
  • Collaborative Environment: Enjoy a casual work atmosphere that fosters teamwork and positive relationships.
  • Career Growth: We invest in our talent, offering opportunities for development and advancement.
  • Uncapped Earning Potential: Our commission plan has no ceiling limit. Top performers earn anywhere from $150,000 to $180,000+ a year.
  • Core Values: Our values of Hard Work, Optimism, Grit/Growth, and Integrity guide everything we do, creating a supportive and dynamic workplace.
Essential Duties and Responsibilities
  • Customer Engagement: Interact with customers to understand their needs and provide tailored auto finance and refinance options. Provide exceptional customer service, addressing inquiries and resolving any issues promptly and professionally.
  • Loan Processing: Facilitate the loan application process from start to finish, ensuring all required documentation is accurately completed and submitted, while working with supporting departments.
  • Daily Performance: Achieve 60+ outbound phone calls, 3 to 5 hours of talk time with texting and emails.
  • Product Knowledge: Maintain a deep understanding of our products to effectively offer and explain additional options to customers.
  • Sales Skills: Develop sales skills to effectively present benefits of loan options and sell additional products.
  • Consultative Sales Approach: Manage expectations and overcome objections with a consultative sales approach.
  • Compliance: Adhere to all regulatory and company policies to ensure compliance in all loan processing activities.
  • Pipeline Management: Effectively manage and maintain an organized pipeline.
  • Additional Duties: Perform additional duties as required.
Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Education: High school diploma, or equivalent required. Associate or bachelor's degree preferred.
  • Language/Communication/Interpersonal: Ability to speak, read, and write fluent English. Strong verbal and written communication skills, with an emphasis on communication of channel operations. Ability to effectively communicate with all levels of the company. Ability to establish and maintain effective working relationships and objectively coach associates and management through complex issues. Excellent presentation skills.
  • Math Skills: Basic computation skills.
  • High Level of Organization: Managing your time, energy, and workspace well and can accomplish all your assigned tasks successfully before end of day.
  • Analytical: Detail-oriented with the ability to organize, prioritize, and work independently. Strong reasoning and critical thinking skills.
  • Reasoning Ability: Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving concrete variables in standardized situations.
  • Technical: Proficient with Microsoft Office and Teams, with intermediate Excel ability. Ability to navigate multiple systems and platforms. Experience with CRMs preferred.
  • Other: High level of personal motivation, professionalism, and integrity required. Ability to exercise discretion and judgment.
Benefits
  • Paid Time Off and Paid Holidays
  • 401K Savings Plan
  • Four Health Insurance Plan Options
  • Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA)
  • Dental and Vision Insurance
  • Long- and Short-Term Disability and Life Insurance
  • Access to Building Fitness Center (Denver)
  • Free Parking or Covered Parking Options and Transportation Assistance
  • Casual Professional Work Environment
  • Beautiful Office Located in the Denver Tech Center with Mountain and Skyline Views
  • On-Tap Nitro Coffee Machine (Denver)
  • BEVI Drink Machine with Flavors & Enhancements such as Caffeine (Denver)

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