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Auto Finance Consultant

2 months ago

Denver, Colorado, United States AUTOPAY Full time
Job Overview

ABOUT THE COMPANY:
AUTOPAY is a leading FinTech organization revolutionizing the automotive financing landscape. We operate as a digital Finance & Insurance platform, connecting clients with the ideal lenders for their vehicle loans or refinancing needs. Our approach enables customers to secure their auto financing before visiting dealerships, ensuring they receive the most competitive rates available.

COMPENSATION STRUCTURE:
With the potential for six-figure earnings, our compensation package includes hourly wages/salary plus commissions. Average earnings for Loan Specialists range from $70,000 to $80,000 annually, with top performers exceeding $150,000+ per year. Initially, this role offers an hourly wage ($17.31-$18.29 based on location) along with overtime pay and an enhanced commission structure for the first three months, allowing for a robust earning opportunity during the training phase. After the initial period, Loan Specialists transition to a salary-based model with a tiered commission system linked to overall sales performance. Exceptional performance leads to increased leads and higher earning potential.

POSITION SUMMARY:
As an Automotive Lending Specialist, you will be instrumental in delivering direct-to-consumer auto finance and refinancing solutions. Your role involves providing outstanding customer service, addressing inquiries related to approved refinancing, and presenting additional financing and coverage options to enhance the client experience. You will structure loans and promote optional coverages to borrowers while managing the loan process to ensure successful funding. Key responsibilities include preparing loans for the contracting phase, communicating with borrowers to review electronic and title documents, and ensuring all necessary paperwork is signed and tracked. You will oversee various loan statuses, ensuring compliance with all procedural steps and promptly resolving any discrepancies.

WHY CHOOSE AUTOPAY:

  • Innovative Environment: Be part of a forward-thinking organization that is transforming the auto refinancing process.
  • Collaborative Culture: Experience a relaxed work atmosphere that encourages teamwork and positive interactions.
  • Career Advancement: We prioritize the growth of our employees, providing opportunities for professional development.
  • Unlimited Earning Potential: Our commission structure has no cap, with top earners making between $150,000 and $180,000+ annually.
  • Core Values: Our principles of Hard Work, Optimism, Grit/Growth, and Integrity guide our operations, fostering a supportive and dynamic workplace.

KEY RESPONSIBILITIES:

  • Customer Interaction: Engage with clients to understand their needs and provide customized auto finance and refinancing solutions. Deliver exceptional service, addressing inquiries and resolving issues efficiently.
  • Loan Management: Oversee the loan application process from initiation to completion, ensuring all documentation is accurately processed in collaboration with supporting teams.
  • Sales Performance: Achieve daily targets, including 60+ outbound calls and 3 to 5 hours of talk time, supplemented by texting and emailing.
  • Product Expertise: Maintain comprehensive knowledge of our offerings to effectively present and explain additional options to clients.
  • Consultative Sales Approach: Manage client expectations and address objections through a consultative sales strategy.
  • Documentation Oversight: Guide clients through the document signing process, collecting necessary stipulations and ensuring consistent follow-up until the loan is funded.
  • Quality Assurance: Ensure the accuracy of all work through the use of provided tools, including lender information and documentation checklists.
  • Collaboration: Work closely with team members and other departments to provide a seamless customer experience.
  • Regulatory Compliance: Adhere to all regulatory and company policies throughout the loan processing activities.
  • Pipeline Management: Effectively manage and maintain an organized pipeline of loans.
  • Additional Responsibilities: Perform other duties as assigned.

QUALIFICATIONS:
To excel in this role, candidates must meet the following requirements:

  • Education: High school diploma or equivalent required; an associate or bachelor's degree is preferred.
  • Communication Skills: Proficient in English, with strong verbal and written communication abilities. Capable of effectively interacting with all levels of the organization.
  • Organizational Skills: Demonstrated ability to manage time and tasks efficiently.
  • Technical Proficiency: Familiarity with Microsoft Office and CRM systems is preferred.
  • Personal Attributes: High levels of motivation, professionalism, and integrity are essential.

BENEFITS:

  • Paid time off and holidays
  • 401K Savings Plan
  • Multiple health insurance options
  • Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA)
  • Dental and Vision insurance
  • Disability and Life insurance
  • Access to fitness facilities
  • Parking options and transportation assistance
  • Casual professional work environment

PHYSICAL DEMANDS:
This role requires the ability to sit for extended periods, with occasional standing, walking, and lifting of up to 25 pounds. Reasonable accommodations may be made for individuals with disabilities.

WORK ENVIRONMENT:
The work environment is representative of those encountered while performing the essential functions of this job. Reasonable accommodations may be made for individuals with disabilities.

Statements in this job description are intended to describe the general nature and level of work performed by employees in this role. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required.