Admissions and Records Ambassador

11 hours ago


Glendale, Arizona, United States Maricopa Community College District Full time
Job Title: Admissions and Records Ambassador - Part-time

We are seeking a highly motivated and customer-focused individual to join our team as an Admissions and Records Ambassador - Part-time. This role will provide exceptional support to students, faculty, and staff, ensuring a seamless experience in admissions, records, and registration.

Key Responsibilities:
  • Assist students with all aspects of admissions, records, and registration, providing accurate and timely information.
  • Support the Welcome Desk and Enrollment Center lobby, maintaining a high level of customer service and responding to inquiries.
  • Update student records as required, adhering to FERPA and other applicable laws, policies, and regulations.
  • Work collaboratively with the A&R management team, attending meetings and providing functional support.
  • Assist with small group campus tours, preparing materials and facilitating tours for new and prospective students.
Requirements:
  • High School Diploma or GED.
  • Current student at Glendale Community College.
  • 2.5 GPA or higher.
Preferred Qualifications:
  • One or more years of experience working in student engagement, leadership, community service, or other extracurricular activities.
  • One or more years of experience providing front-line customer service.
  • Experience using spreadsheets, databases, or providing service through phone, email, and chat.
How to Apply:

Applicants are required to submit a cover letter and resume showing how the applicant meets the minimum and desired qualifications. Please ensure your materials clearly provide the following information:

  • Clearly illustrate how prior experience, knowledge, and education meet the minimum and desired qualifications for this position.
  • Provide employment history in a month/year format, including job title, job duties, and name of employer for each position.
  • Three professional references, preferably current and/or former supervisors.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are passionate about providing exceptional customer service and supporting students, we encourage you to apply for this exciting opportunity.



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