Senior Client Implementation Specialist
3 hours ago
Cox Communications is seeking a highly skilled Senior Client Implementation Specialist to join our team. As a key member of our client services team, you will be responsible for coordinating the implementation of complex projects, ensuring seamless execution, and delivering exceptional customer experiences.
Key Responsibilities- Coordinate project details, including new installations, upgrades, downgrades, transfers, and more.
- Collaborate with sales teams to convert customer input into orders and ensure timely installations.
- Ensure accurate documentation and communication with internal teams, including sales, engineering, and field partners.
- Verify service codes, pricing, and other critical details to ensure order accuracy.
- Provide exceptional customer service, ensuring customers feel valued and supported throughout their journey.
Cox Communications is committed to providing a competitive compensation package, comprehensive benefits, and opportunities for growth and development. Our team values diversity, inclusion, and employee recognition, and we strive to create a culture that supports work-life balance and employee well-being.
Requirements- 7 years of experience in a related field, or equivalent combination of education and experience.
- Strong communication and customer service skills, with the ability to work independently and as part of a team.
- Proficiency in ICOMS, Optix, CB Force, and Microsoft Office Suite.
- Ability to meet deadlines and maintain attention to detail.
Cox Communications is the largest private telecom company in America, serving six million homes and businesses. We are committed to empowering employees to build a better future and have been doing so for over 120 years. Join our team and be part of a company that values innovation, customer satisfaction, and employee growth.
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Senior Client Implementation Specialist
1 day ago
Bethany, Oklahoma, United States Cox Communications Full timeAbout the RoleCox Communications is seeking a highly skilled Senior Client Implementation Specialist to join our team. As a key member of our client services team, you will be responsible for coordinating the implementation of complex projects, ensuring seamless execution, and delivering exceptional customer experiences.Key ResponsibilitiesCoordinate project...
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Senior Client Implementation Specialist
2 days ago
Bethany, Oklahoma, United States Cox Communications Full timeAbout the RoleCox Communications is seeking a highly skilled Senior Client Implementation Specialist to join our team. As a key member of our client services team, you will be responsible for coordinating the implementation of complex projects, ensuring seamless execution, and delivering exceptional customer experiences.Key ResponsibilitiesCoordinate project...
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Senior Client Implementation Specialist
1 day ago
Bethany, Oklahoma, United States Cox Communications Full timeAbout the RoleCox Communications is seeking a highly skilled Senior Client Implementation Specialist to join our team. As a key member of our client services team, you will be responsible for coordinating the implementation of complex projects, ensuring seamless execution, and delivering exceptional customer experiences.Key ResponsibilitiesCoordinate project...
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Senior Client Implementation Specialist
2 days ago
Bethany, Oklahoma, United States Cox Communications Full timeAbout the RoleCox Communications is seeking a highly skilled Senior Client Implementation Specialist to join our team. As a key member of our client services team, you will be responsible for coordinating the implementation of complex projects, ensuring seamless execution, and delivering exceptional customer experiences.Key ResponsibilitiesCoordinate project...
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Senior Client Implementation Specialist
2 weeks ago
Bethany, Oklahoma, United States Cox Communications Full timeAbout the Role:Cox Communications is seeking a highly skilled Senior Client Implementation Specialist to join our team. As a key member of our implementation team, you will be responsible for ensuring seamless customer experiences by coordinating the details of projects, collaborating with sales teams, and providing exceptional customer service.Key...
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