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Business Operations Director

1 month ago


Jersey City, New Jersey, United States Insight Global Full time
Job Title: Director of Business Operations

A leading transportation company is seeking a visionary business leader to drive growth and success. The ideal candidate will have a strong background in transportation, with a focus on recruitment and launching new business ventures. Key responsibilities include leading the launch and scaling of the CDL Driver Recruitment and Leasing division, developing and implementing recruiting strategies, and creating a recruitment pipeline to ensure a steady supply of qualified drivers and dock workers.

Key Responsibilities:
  • Lead the launch and scaling of the CDL Driver Recruitment and Leasing division
  • Develop and implement recruiting strategies to attract, vet, and hire CDL Class A drivers and dock workers
  • Create and manage a recruitment pipeline to ensure a steady supply of qualified drivers and dock workers
  • Oversee the screening, interviewing, and onboarding processes for new drivers and dock workers
  • Work with the LTL Trucking client to develop and implement driver training, safety programs, and continuous development initiatives
  • Monitor and optimize driver and dock worker performance and full satisfaction to ensure long-term, healthy retention
  • Build and sustain DOT-compliant driver qualification files, ensuring all records meet Federal Motor Carrier Safety Administration (FMCSA) standards and regulations
  • Develop and manage a drug testing program that complies with FMCSA regulations, ensuring ongoing compliance and safety
  • Create and partner with the LTL Client on industry best practices relative to daily Safety Coaching opportunities found in the Client's telematics system
  • Build and lead a high-performing support team
  • Foster a culture of excellence, accountability, and continuous improvement
Requirements:
  • Five years of experience in transportation, with a strong focus on recruitment
  • Demonstrable success in launching and scaling new business ventures or divisions
  • Deep understanding of the CDL Class A driver market, LTL trucking, and all relevant laws and regulations
  • Strong leadership, negotiation, and relationship-building skills
  • In-depth understanding of workflows and best practices in the LTL industry and in general business
  • Excellent skills in written and verbal communication, presentation, and public speaking required
  • Adept at electronic communications and Internet tools, including email, social media, sales software, and general business software
  • Skilled in the fundamentals of project management (agile and waterfall methods)
  • Bachelor's degree in Business Administration, Logistics, Human Resources, or a related field; MBA preferred
Benefits:
  • Medical, dental, and vision insurance
  • HSA, FSA, and DCFSA account options
  • 401k retirement account access with employer matching
  • Paid sick leave and/or other paid time off as provided by applicable law