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Account Manager

2 months ago

Eden Prairie, Minnesota, United States Republic Services Full time
Account Manager Job Summary

Republic Services is a leader in Environmental Services, partnering with customers to create a more sustainable world.

We are committed to being environmentally responsible and helping our customers achieve their sustainability goals.

Key Responsibilities:
  • Proactively maintain and retain relationships with existing customers for commercial and industrial waste services.
  • Develop and maintain a thorough knowledge of the Company's available services, lines of business, pricing structures, and offers additional services as appropriate to assigned existing customers.
  • Perform contractual re-signs on existing customers to extend customer relationship and increase customer profitability where appropriate.
  • Respond to all cancellation requests in alignment with the established escalation policy.
  • Proactively communicate with or respond to customers in support of company pricing initiatives.
  • Utilize Salesforce on a daily basis, schedules and documents all activities such as calls, meetings and proposals.
  • Responsible for capturing customer emails, minimizing rate restrictions and customer credits.
  • Increases customer penetration by selling full suite of Republic Services products.
  • Regularly meets with Sales Manager to review weekly customer retention and relationship activities, progress versus goals and status of key customer relationships.
  • Partners with the operations team, when needed, to address customer services issues.
  • Builds relationships and increases Company visibility through participation in Company-sponsored activities, trade shows, chamber of commerce events and other similar activities.
Preferred Qualifications:
  • Waste or transportation industry experience.
Minimum Qualifications:
  • Minimum of 1 year of relevant sales experience.
  • Valid driver's license.

Eligible employees can elect to participate in comprehensive medical benefits coverage, dental plans and vision coverage, health care and dependent care spending accounts, short- and long-term disability, life insurance and accidental death & dismemberment insurance, Employee and Family Assistance Program (EAP), employee discount programs, retirement plan with a generous company match, and Employee Stock Purchase Plan (ESPP).

Republic Services is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, protected veteran status, relationship or association with a protected veteran (spouses or other family members), genetic information, or any other characteristic protected by applicable law.