Construction Permit Administrator
2 weeks ago
Location: San Ramon, CA
Job Type: Full-Time
Department: Community Development
Division: Building and Safety
Description
The City of San Ramon is seeking qualified candidates for the role of Permit Specialist. This position is essential in fulfilling the Division's requirements for both technical building permitting and administrative assistance.
Role Overview
Under general supervision, this role involves performing technical, complex, and specialized office support along with project oversight for the Building and Safety Services Division. The Permit Specialist may also provide lead direction and training to a small team of office support staff on various projects or daily tasks. Responsibilities include offering information and assistance to both staff and the public, executing special projects related to the department, and performing other related duties as necessary.
Key Qualifications:
- Exceptional customer service abilities;
- Familiarity with building permitting processes;
- Strong written and verbal communication skills;
- Basic clerical competencies;
- Experience in data collection and organization;
- Understanding of fundamental construction principles;
- Proficiency in permitting software;
- Ability to interpret construction plans.
This role operates within an experienced office support classification. Individuals in this position are expected to handle technical and specialized tasks that require a comprehensive understanding of relevant rules, regulations, and procedures. This position differs from the Office Technician role, which is more transactional, and from the Administrative Coordinator role, which encompasses broader responsibilities.
Typical Responsibilities:
Management retains the right to adjust work assignments as necessary.
General Duties Include:
- Data entry into automated systems, including employee information and invoices;
- Preparation of correspondence, reports, and specialized documents;
- Proofreading materials for accuracy and compliance;
- Organizing meeting agendas and transcribing minutes;
- Compiling and summarizing statistical data for reports;
- Providing direction and reviewing the work of office staff;
- Handling telephone inquiries and greeting visitors;
- Performing additional duties as assigned.
- Clarifying City policies and procedures to the public;
- Reviewing applications and documents for completeness and compliance;
- Calculating and processing required fees;
Knowledge of:
Municipal management principles, public administration procedures, applicable laws and regulations, data collection methods, and effective public interaction techniques.
Ability to:
Provide responsible secretarial and administrative support, prioritize multiple tasks, interpret policies, and maintain effective working relationships.
Minimum Qualifications:
Any combination of training and experience that provides the necessary knowledge and skills is acceptable. A typical pathway includes:
Education:
Completion of the twelfth grade; college coursework related to the field is advantageous.
Experience:
Three years of general office support or secretarial experience, preferably in a municipal setting.
Desirable:
- Experience in permit review and processing within a municipal building department.
- A valid California class C driver's license is required.
Applications must be completed in full. The recruitment process will include an initial screening, followed by a written/online exam and/or oral panel interview for the most qualified candidates. The City of San Ramon is an equal opportunity employer and adheres to all applicable laws regarding employment practices.
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