Bilingual Customer Service Representative

5 days ago


Ft Pierce, Florida, United States Florida One Insurance Full time
Job Summary

Florida One Insurance is seeking a highly skilled Bilingual Customer Service Representative to join our dynamic team. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, handling inquiries, and resolving issues in a timely and professional manner.

Key Responsibilities
  • Provide top-notch customer service to clients via phone, email, and in-person interactions
  • Respond to client inquiries and resolve issues in a timely and professional manner
  • Process new applications, renewals, and other client transactions
  • Update client records and track sales metrics
  • Participate in team meetings to stay informed about new products and market trends
Requirements
  • Bilingual skills in English and Spanish (or other languages as required)
  • Excellent communication and interpersonal skills
  • Strong problem-solving and analytical skills
  • Ability to work in a fast-paced environment and adapt to changing priorities
  • High school diploma or equivalent required; degree in a related field preferred
About Us

Florida One Insurance is a leading insurance company committed to delivering exceptional products and services to our clients. We take pride in our diverse team and strive to create a positive and inclusive work environment. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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