Spanish-English Customer Support Specialist
2 weeks ago
Are you proficient in both English and Spanish? As a vital connection between our diverse clientele and Florida One Insurance, you will provide outstanding service and resolve issues using your language proficiency. In the role of Onsite Bilingual Customer Support Specialist, you will have the opportunity to make a significant impact daily, with a competitive salary range of $46,133 to $65,405 annually.
Join a team that values your unique skills, encourages your professional development, and appreciates your contributions. Experience a dynamic, customer-oriented atmosphere where every interaction is a chance to make a positive difference. Enjoy comprehensive benefits including Medical, Dental, Vision, Life Insurance, and Paid Time Off.
About Florida One InsuranceFlorida One Insurance Agency stands as a premier insurance provider dedicated to offering exceptional products and services alongside unparalleled customer experiences. We take pride in our diverse workforce, where each member plays a crucial role in ensuring client satisfaction and success. Collaborating with a variety of reputable insurance carriers, we strive to provide the best coverage at competitive rates. Our commitment to excellence ensures that you can rely on us to assist you throughout the insurance journey, from selecting the ideal policy to efficiently managing claims.
The Role of a Bilingual Customer Support SpecialistAs a Customer Support Specialist at Florida One Insurance, your outstanding customer service abilities will be at the forefront. Engage in a position that values your analytical skills and attention to detail, allowing you to effectively communicate with clients to customize insurance solutions. With a knack for problem-solving and a compassionate approach, you will navigate challenging scenarios with ease.
Immerse yourself in our customer-focused, integrity-driven environment where safety and adaptability are paramount. Embrace the fast-paced, dynamic nature of our workplace by bringing your ambition, humility, and positive mindset to every interaction. Flourish in our vibrant, energetic, and customer-centric culture.
Qualifications for SuccessTo thrive as a Customer Support Specialist at Florida One Insurance, you should possess exceptional customer service skills and a strong analytical mindset. A keen attention to detail, coupled with effective communication abilities, is essential for understanding and addressing clients' insurance needs. Your proactive problem-solving skills, along with a deep sense of empathy, will enable you to navigate complex situations effortlessly. A customer-centric approach, integrity, and a focus on safety are vital attributes for success in this role. Adaptability and a commitment to continuous learning are key to excelling in our fast-paced and dynamic environment.
Bring your ambition, humble demeanor, and positive outlook to the forefront as you engage with clients and colleagues in our vibrant, customer-focused, and energetic company culture.
Next StepsIf you believe this role aligns with your career aspirations, we encourage you to consider applying. We look forward to the possibility of welcoming you to our team.
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