Career and Housing Support Specialist

2 weeks ago

Austin, Texas, United States Goodwill Industries of Central Texas Full time
Job Overview

Position Summary

The Career and Housing Support Specialist plays a vital role in assisting individuals in addressing their fundamental needs while facilitating access to essential services related to housing stability, education, job training, and employment opportunities. This position involves collaborating closely with clients to create personalized service plans that encompass housing solutions, educational aspirations, and career objectives, while also providing ongoing support throughout their journey.

Key Responsibilities

  • Manage a caseload by aiding clients in achieving housing stability and addressing barriers through both short-term and long-term goals.
  • Assist clients in their professional development, including resume crafting, job searching, interview preparation, and enhancing employment-related soft skills. Maintain regular communication with clients in line with organizational policies.
  • Collaborate with clients to develop a strengths-based and solution-focused assessment along with a tailored career plan that outlines both immediate and future goals, along with the necessary resources to support their journey towards stability, education, training, and employment.
  • Utilize comprehensive knowledge of local low-income housing options and trends to assist clients in meeting their immediate and long-term stabilization needs.
  • Work in conjunction with relevant social service professionals to deliver essential services that promote housing and employment stability for clients.
  • Effectively intervene in crisis situations, creating appropriate intervention strategies and follow-up plans to address immediate and ongoing needs while ensuring safety.
  • Facilitate client enrollment in programs, gather necessary information, and compile reports to meet or exceed performance targets set by the organization and funding sources.
  • Maintain thorough and accurate records for all clients through tracking databases, adhering strictly to data entry requirements and confidentiality protocols.
  • Engage in collaborative communication with both internal and external stakeholders to enhance service delivery.
  • Contribute to community partnerships and inter-agency discussions that align with the mission of the organization and support client objectives.
  • Evaluate and enhance performance in digital literacy and participant behavior concerning career readiness and individual goals. Assist in improving the quality of digital skills training materials.
  • Ensure client confidentiality and prepare necessary documentation and reports as required.
  • Stay informed about agency policies and community-based services to provide accurate information and referrals.
  • Network and collaborate effectively with community partners.
  • Perform additional duties as assigned.

Supervisory Role

This position does not include supervisory responsibilities.

Qualifications

  • Bachelor's degree in Social Work, Psychology, Sociology, Vocational Rehabilitation, Education, Human Services, Counseling, or a related field is required.
  • Excellent verbal and written communication skills; proficiency in Windows-based applications is essential.
  • Understanding of client assessment techniques, community resource coordination, housing stabilization strategies, career planning principles, employability skills, and crisis intervention methods.
  • Familiarity with best practices for serving marginalized populations, including those experiencing homelessness, re-entry, opportunity youth, and individuals with disabilities.
  • Possession of a valid Texas Driver's License, a clean driving record, liability insurance, and a reliable vehicle for work-related travel.
  • Bilingual proficiency in English and Spanish is preferred.

Physical Demands

  • Prolonged periods of sitting and working on a computer.
  • Ability to lift up to 15 pounds occasionally.
  • Frequent walking, balancing, stooping, kneeling, crouching, and verbal communication are required.
  • Ability to manage moderate stress levels and possess specific vision capabilities, including close vision, distance vision, depth perception, and the ability to adjust focus.

All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status. A background check is required to ensure eligibility for the assigned role.

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