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AWS Customer Success Manager, Enterprise

2 months ago

Seattle, Washington, United States Amazon Full time
About the Role

We are seeking a highly skilled Cloud Solutions Manager, Strategic to join our team at Amazon. As a key member of our customer success team, you will be responsible for guiding our customers through their multi-year journey to the cloud.

Key Responsibilities
  • Collaborate with cross-functional teams to deliver outcomes for our customers
  • Develop and execute education plans to ensure successful cloud adoption
  • Translate strategic initiatives into executable actions and manage cadence
  • Interface with customer and AWS leadership to drive collaboration and planning
Requirements
  • 3+ years of experience driving technology initiatives, including 2+ years of customer-facing experience delivering technology-enabled transformations
  • Cross-functional leadership, collaboration, operations, and data-driven problem-solving skills
  • Bachelor's degree or equivalent practical experience
  • PMP certification, or SCRUM/Agile, SAFe certification (preferred)
About Amazon

Amazon is committed to a diverse and inclusive workplace. We are an equal opportunity employer and do not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.