Product Operations Specialist

22 hours ago


Malvern, Arkansas, United States Ellucian Full time
About the Opportunity

Ellucian is seeking a skilled Product Operations Analyst to join our team focused on tools and data analysis strategies to identify areas where process, automation, and standards can improve efficiency and effectiveness.

Key Responsibilities
  • Ensure that the product team has the resources, data, and processes they need to optimize and deliver products
  • Build and manage a robust capacity planning and management function within the organization
  • Collect and analyze data in order to assess time, materials, and labor associated with a product or feature and/or uncover inefficiencies
  • Identify the development needs for the purpose of streamlining and improving the operations of the organization for efficiency and profitability
  • Work effectively with the product manager, agile development team, and other stakeholders in a highly matrixed environment
  • Coach team members in how to use various business analysis approaches
  • Escalate trending risks to leadership for visibility and investigation
  • Enable the organization with reporting through data consistency and transparency across teams
  • Proactively seek ways to incorporate new/creative ideas and methodologies by keeping abreast of current technologies and tools
Requirements
  • 2 + years of experience in a Business Analyst role
  • Highly motivated self-starter with advanced capability to quickly learn, and work with new technologies and complex technical environments, including a variety of databases and operating systems
  • Ability to extract and synthesize data from disparate sources to uncover strategic opportunities and make compelling recommendations for pursuing them
  • Ability to apply abstract reasoning to complex problems and devise creative solutions
  • Display a high-level of initiative and troubleshooting skills in varied situations
  • Excellent interpersonal and communication skills, both written and verbal; ability to present complex analytics to all audiences both internally and externally
  • Proven background as a Business Analyst leader in the development of enterprise class solutions for complex business needs
  • Fast learner; able to learn business processes quickly and efficiently and possess critical thinking skills
What We Offer
  • Comprehensive health coverage: medical, dental, and vision
  • Flexible time off
  • Thrive Flex Lifestyle Account (LSA) that allows you to contribute towards your health, financial or learning interests
  • 401k w/ match & BrightPlan - to help you save for the future
  • Parental Leave
  • 5 charitable days to support the community that supports us
  • Telemedicine
  • Wellness
We Foster a Learning Culture
  • Education Assistance Program
  • Professional development opportunities


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