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Patient Services Representative

2 months ago

Pittsburgh, Pennsylvania, United States UPMC Senior Communities Full time
Job Summary

UPMC Senior Communities is seeking a Patient Services Representative to support the UPMC Vision Institute - Mercy Pavilion. This full-time role will work Monday through Friday, daylight hours, with minimal travel required.

Key Responsibilities
  • Welcome patients upon arrival and promote the use of consumer-friendly technologies.
  • Educate patients on their copayments and financial obligations, and collect payments when applicable.
  • Schedule subsequent appointments within the continuum of care.
  • Connect patients to financial advocacy resources when necessary.
  • Update patient demographics and insurance coverage information.
  • Promote a culture of service excellence.
Requirements
  • High school graduate or equivalent required.
  • Experience with personal computer-based applications and office equipment preferred.
  • Two years of experience in a medical or customer service function preferred.
  • Knowledge of medical terminology preferred.
What We Offer

UPMC is an Equal Opportunity Employer/Disability/Veteran. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.