Patient Service Representative

2 weeks ago


Pittsburgh, Pennsylvania, United States Forefront Dermatology Full time
Overview

We are seeking a highly organized and detail-oriented Patient Service Representative to join our team at Forefront Dermatology. As a key member of our front office staff, you will be responsible for providing exceptional patient care and ensuring a smooth and efficient experience for our patients.

Responsibilities
  • Perform opening and closing clinic duties, including preparing for next day appointments and maintaining a tidy waiting area.
  • Greets patients, checks them in for appointments, and verifies insurance information.
  • Scans documents into electronic health records and maintains accurate and up-to-date patient information.
  • Schedules follow-up appointments and responds to designated tasks in the electronic health record.
  • Orders office supplies and sells and tracks cosmetic products.
  • Distributes mail and prepares for next day scheduled appointments.
Requirements
  • High school diploma or equivalent required.
  • 1-2 years of recent medical office experience or in a similar capacity preferred.
  • Proficient in basic computer functions and ability to learn new software quickly.
  • Excellent customer service, communication, and organizational skills.
  • Ability to operate standard office equipment and type a minimum of 40 wpm.
  • Must possess attention to detail and ability to multi-task, prioritize appropriately, and work well both individually and as part of a team.
What We Offer
  • Access to health, dental, and vision insurance.
  • Health Savings Account with $500 matching contribution.
  • Eligible for PTO and Holiday pay.
  • Company-paid life insurance and long-term disability (full-time only).
  • Access to voluntary short-term disability insurance (full-time only).
  • Access to additional life insurance.
  • Eligible for Accident and Critical Illness Insurance, Hospital Indemnity, and Cancer Guardian.
  • 401K with employer contribution.
  • Profit sharing.
  • Employee discounts.


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