Patient Services Representative

4 weeks ago


Pittsburgh, Pennsylvania, United States University of Pittsburgh Medical Center Full time

Job Summary:

University of Pittsburgh Medical Center is seeking a Patient Services Representative to join their team at UPMC Downtown - Executive Health. This is an exciting opportunity to grow your career in healthcare.

Key Responsibilities:

  • Welcome patients upon arrival and promote the usage of new and emerging consumer-friendly technologies.
  • Educate patients on their copayments and financial obligations and collect payments when applicable.
  • Schedule subsequent appointments within the continuum of care.
  • Connect patients to financial advocacy resources when appropriate.
  • Update patient's demographics and insurance coverage information.
  • Promote an overall culture of service excellence.

Requirements:

  • Completion of high school graduate or equivalent is required.
  • Experience with personal computer based applications, other various office equipment and proficient typing skills are preferred.
  • Two years of experience in a medical / billing / fiscal or customer service function is preferred.
  • Knowledge of medical terminology is preferred.
  • Prior experience with Medipac, Epic, or other health records systems is preferred.

Licensure, Certifications, and Clearances:

  • Act 34

UPMC is an Equal Opportunity Employer/Disability/Veteran

UPMC has a Center for Engagement and Inclusion that is charged with executing leading-edge and next-generation diversity strategies to advance the organization's diversity management capability and its national presence as a diversity leader.

This includes having Employee Resource Groups, such as PRIDE Health or UPMC ENABLED (Empowering Abilities and Leveraging Differences) Network, which support the implementation of our diversity strategy.



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