Intake Case Manager

1 month ago


New York, New York, United States Ward Law Group, PLLC Full time
Job Summary

The Ward Law Group, PLLC is seeking a highly skilled Intake Case Manager to join our team. As an Intake Case Manager, you will play a crucial role in ensuring the success and support of clients undergoing medical treatment and property damage claims.

Responsibilities include applying a general understanding of the Bodily Injury Claim process, managing a caseload, identifying cases eligible for Full Demand, Quick Demands, and Globals, and submitting them to the appropriate department. You will also review and submit potential production cases, qualify clients for Personal Injury Protection (PIP), and aid clients in property damage resolution, including loss of use and diminished value claims.

Communication with adjusters and insurance companies, obtaining timely insurance coverage information, following up on medical treatments, obtaining medical provider records and bills, and updating adjuster information in the system are also key responsibilities. Thorough documentation is maintained in Litify, including the submission of applicable subrogation letters.

The ideal candidate will have multitasking and time-management skills, with the ability to prioritize tasks. Fluency in Spanish is a must for this position. Excellent written and verbal communication skills, including the ability to successfully communicate with the public, other employees, and vendors, are also essential.

We offer a comprehensive package, including health benefits, pretax health care and dependent care saving accounts, life insurance, paid time off and holidays, and a percentage match on your 401K contributions. We also provide confidential counseling services, mental health support, and financial guidance. Come make a difference for our clients



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