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Intake Coordinator

1 month ago

New York, New York, United States The Law Firm Of Moumita Rahman Full time
About Our Team

The Law Firm of Moumita Rahman, PLLC is a leading immigration law firm dedicated to providing exceptional legal services to individuals seeking a brighter future.

We are committed to empowering our clients to achieve their immigration goals through trustworthy and ethical legal practice.

Job Description

We are seeking a highly skilled and compassionate Intake Specialist to join our team.

As an Intake Specialist, you will play a pivotal role in influencing clients to engage our law firm for our life-changing legal services.

Your primary responsibilities will include:

  • Welcoming clients from initial inquiry and fostering trust and confidence through intelligent and knowledgeable responses.
  • Screening clients through in-depth case intakes, following up with clients via phone and email, and scheduling client appointments.
  • Gathering personal details and documents, consulting with the Managing Attorney on case strategy, and onboarding clients with empathy and compassion.
  • Meet with prospective clients in person and on Zoom to conduct case intakes and determine best case strategies.
  • Closing prospective clients on contracts and participating in sales team meetings and goals.

Qualifications:

  • Ability to work in person in the NY office 5 days a week.
  • Flexibility to work on weekends.
  • Fluency in both English and Spanish.
  • Proven success in customer service and sales-oriented positions.
  • Strong attention to detail and organizational skills.
  • Excellent communication skills.

Benefits:

  • Competitive salary and benefits package.
  • Medical, Dental, Vision insurance.
  • Paid Parental Leave.
  • Opportunity to make a meaningful impact in the lives of clients.
  • Collaborative and supportive work environment.
  • Ongoing professional development and training opportunities.