Assessment Center Proctor

1 week ago


Biloxi, Mississippi, United States Mississippi Gulf Coast Community College Full time
Job Title: Assessment Center Proctor

Mississippi Gulf Coast Community College is seeking a highly skilled and detail-oriented individual to serve as an Assessment Center Proctor. This role is responsible for ensuring the integrity of the testing facility, providing technical assistance to online instructors and students, and supporting other areas of Student Services and Instruction.

Key Responsibilities:
  • Test Administration and Security: Perform duties with the utmost integrity and maintain confidentiality and security of all testing materials, test logs, and other test documents.
  • Technical Support: Stay current on policies and procedures of various testing organizations, including MSVCC, ATI, Pearson Vue, and others.
  • Student and Faculty Support: Provide technical support to E-Learning students and faculty, and administer and supervise tests to support student services and instructional needs.
  • Assessment Environment: Coordinate with IT to ensure that all computers are functioning properly and necessary software is installed prior to the scheduled test.
  • Test Environment Monitoring: Monitor assessment environment to ensure a professional and pleasant atmosphere for optimal test performance.
  • Incident Reporting: Report to the respective instructor, college/university, agency, and/or company any problems incurred during the testing process.
  • Security and Compliance: Maintain a secure testing environment at all times and utilize Microsoft Office Applications.
  • Communication and Customer Service: Answer telephone calls and emails in an effective and efficient manner, and upgrade skill level and performance through staff development.
  • Additional Responsibilities: Perform other duties as assigned by Dean of Student Services and/or Dean of Instruction or his/her designee.
Requirements:
  • Education: Minimum of a Bachelor's Degree from a regionally accredited institution of higher education.
  • Technical Skills: Proficiency with Microsoft Office applications.
  • Experience and Skills: Experience managing multiple tasks, excellent written and interpersonal communication skills, and technology troubleshooting experience or demonstrated skill.
  • Online Learning Experience: Experience with online learning and/or teaching management systems, and ability to organize and administer functions, events, and programs with a minimum of supervision.
About Mississippi Gulf Coast Community College:

The Mississippi Gulf Coast Community College District serves a four-county area with three major campuses, the Community Campus, and four centers. The college offers academic, technical degree, vocational skill, and adult continuing education programs, and is accredited by state and regional associations, as well as nationally.

Classification:

Staff



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