Retail Operations Supervisor

2 weeks ago


Cedar Rapids, Iowa, United States LPT Retail Management Services Full time
Position Overview

Experience Level
Experienced

Location
Not Specified

Job Type
Management Role

Category
Retail Management

Company Overview

LPT Retail Management Services, LLC is on the lookout for motivated and personable candidates for the role of Retail Operations Supervisor.

Reporting Structure
Reports to: District Manager

Key Responsibilities
  • Ensure effective management of cash flow, inventory levels, and operational expenses.
  • Prepare and submit daily reports in a timely manner.
  • Conduct daily bank transactions as per company guidelines.
  • Provide daily fuel reports promptly.
  • Designate a trusted individual for deposit responsibilities during absences.
  • Evaluate sales patterns by shift and day, seeking assistance from the District Manager when necessary.
  • Maintain appropriate staffing levels; train and schedule team members to meet customer demands. The development of team members is a crucial aspect of this role.
  • Recruit, assess, and onboard new team members.
  • Guide and mentor team members daily, ensuring ongoing training and development.
  • Create and manage work schedules for all staff within established labor guidelines.
  • Delegate tasks as needed to ensure operational efficiency.
  • Conduct performance evaluations for team members in a timely manner.
  • Implement disciplinary actions when necessary, with prior consultation recommended.
  • Ensure compliance with company standards regarding safety, appearance, and security.
  • Manage inventory orders to prevent overstock and stockouts, utilizing appropriate ordering forms.
  • Oversee merchandising strategies to ensure timely implementation and accurate pricing.
  • Participate in all relevant meetings for knowledge sharing and training.
Performance Metrics

• Employee retention and turnover rates.
• Sales performance and fuel throughput analysis.
• Control of operational expenses, including labor and training costs.
• Overall site presentation and maintenance.
• Variances in cash handling and inventory management.
• Employee engagement and motivation levels.
• Relationships with vendors and suppliers.

Qualifications

Essential Skills:
  • Proficient in reading, writing, and understanding English; additional language skills are advantageous.
  • Willingness to work flexible hours, including extended periods of standing.
  • Competency in basic mathematics.
  • Collaborative approach to working with all team members to enhance site performance.
  • Eligibility for coverage under the company’s auto insurance policy.
  • Minimum of 2 years of management experience.
  • Physical capability to lift at least 50 lbs.
Additional Competencies:
  • Self-driven with the ability to work independently.
  • Team-oriented, providing constructive feedback to colleagues.
  • Familiarity with business equipment commonly used in retail environments.


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