Retail Floor Leader
2 weeks ago
Employment Type: Full Time
Reporting To: Store Manager
Job Overview:
The Store Floor Supervisor plays a crucial role in supporting the Store Manager in creating an environment that prioritizes exceptional customer service, fosters team morale, and drives sales growth.
Key Responsibilities:
- Assist the Store Manager in ensuring adequate staffing across all departments and aid in scheduling and time management tasks.
- Monitor team performance and ensure adherence to company policies, including dress code and operational procedures.
- Provide constructive feedback to the Store Manager regarding employee performance evaluations.
- Identify and coordinate project completion to enhance store operations.
- Execute opening and closing procedures, including cash drawer preparation.
- Act as a liaison between management and team members, ensuring clear communication.
- Engage with customers to address inquiries and assist with their needs.
- Operate the cash register as required and assist with merchandising tasks such as stocking and cleaning.
- Perform additional duties as assigned by management.
Qualifications:
The ideal candidate will possess the following:
- A Bachelor's degree in a business-related field is preferred.
- A minimum of 2 years of relevant retail experience.
- A valid driver's license with a clean driving record.
Essential Skills:
To excel in this role, candidates should demonstrate:
- Proficiency in Microsoft Office Suite, including Word, Excel, and PowerPoint.
- Strong communication skills, both written and verbal.
- Ability to interpret various documents and follow instructions effectively.
- Basic understanding of accounting principles and the ability to maintain accurate records.
- Excellent organizational skills with the capacity to manage multiple priorities.
- Problem-solving abilities and sound decision-making skills.
Physical Requirements:
This position requires frequent physical activity, including lifting up to 25 lbs., standing, and walking. Occasional lifting of heavier items may be necessary.
Work Environment:
The work environment is typically fast-paced, with expectations for meeting sales goals and deadlines. Associates may encounter various atmospheric conditions and are required to adhere to safety protocols.
Equal Opportunity Employer:
Theisen's, Inc. is committed to providing equal employment opportunities to all associates and applicants without regard to race, color, sex, age, national origin, religion, sexual orientation, gender identity, disability, veteran status, or any other protected class.
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