Patient Access Coordinator

9 hours ago


New Haven, Connecticut, United States Saint Francis Health System Full time
Job Summary

We are seeking a skilled Patient Access Representative to join our team at Saint Francis Health System. As a key member of our healthcare team, you will play a vital role in ensuring seamless patient registration and admissions processes.

Key Responsibilities
  • Register patients for scheduled and unscheduled services, including inpatient and outpatient procedures
  • Interview patients and/or their representatives to obtain demographic and insurance information
  • Obtain necessary identification and insurance cards, and document information in the registration system
  • Deploy legal and compliance consent forms and documents, and inform patients of their visit status when services are delayed
  • Initiate, obtain, and/or update insurance verification as appropriate for patient services
  • Collect insurance co-payments, deductible amounts, self-pay deposits, and patient balances from patients/guarantors
  • Request full or partial payment for services rendered according to collection policies
Requirements
  • High School diploma or GED
  • Minimum 1-year related experience in health insurance or two years hospital registration experience
  • Excellent customer service skills, effective written and verbal communication skills
  • Ability to work in a team and hospital environment, and manage multiple tasks
What We Offer

As a Patient Access Representative at Saint Francis Health System, you will have the opportunity to work in a dynamic and supportive environment, with a focus on delivering exceptional patient care. We offer competitive compensation and benefits packages, as well as opportunities for professional growth and development.



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