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Patient Service Coordinator
2 months ago
Job Summary:
We are seeking a highly skilled Patient Service Representative to join our team at TEKsystems. As a Patient Service Representative, you will be responsible for providing exceptional customer service to patients and their families, while also ensuring the smooth operation of our healthcare system.
Key Responsibilities:
- Answer patient calls and respond to their inquiries in a timely and professional manner.
- Triage calls to the correct provider and ensure that patients receive the necessary care and attention.
- Provide accurate and up-to-date information to patients regarding their appointments, test results, and other medical information.
- Work collaboratively with healthcare providers and other staff members to ensure seamless communication and care coordination.
- Maintain accurate and detailed records of patient interactions and communications.
Requirements:
- 1 year of experience in a medical office or customer service setting.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and prioritize multiple tasks and responsibilities.
- Knowledge of Epic or other electronic health record systems is a plus.
About TEKsystems:
We are a leading provider of technology services and talent solutions, with a strong commitment to helping our clients achieve their goals. We are proud to be an equal opportunity employer and welcome applications from diverse candidates.
