Patient Services Coordinator

10 hours ago


Lubbock, Texas, United States Providence Health & Service Full time
Job Summary

We are seeking a highly skilled Patient Services Specialist to join our team at Providence Health & Services. As a key member of our patient access team, you will play a critical role in ensuring seamless and efficient patient registration and financial clearance processes.

Key Responsibilities
  • Assist patients during the registration and arrival process for scheduled and unscheduled visits
  • Collect accurate demographic information, insurance information, and patient liability (if known) at the time of service
  • Complete financial clearance functions on assigned scheduled accounts during registration downtimes
  • Provide excellent customer service and greet patients in a professional, friendly, and respectful manner
  • Collaborate with the PAS manager to ensure effective and efficient patient access processes
Requirements
  • 1 year of experience in a healthcare setting, preferably in patient access or business office
  • Experience with insurance eligibility systems
  • Associate's degree in healthcare or business administration (preferred)
  • Knowledge of Epic Applications (preferred)
About Providence Health & Services

Providence Health & Services is a not-for-profit health system committed to providing high-quality, patient-centered care. We are dedicated to creating a culture of compassion, respect, and inclusivity, where every individual feels valued and supported.

We offer a comprehensive benefits package, including medical, dental, vision, life insurance, disability insurance, and retirement savings plan. Our team is passionate about delivering exceptional care and making a positive impact in our communities.



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