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Patient Access Coordinator

2 months ago

Lubbock, Texas, United States Surgery Partners Full time
About the Role

We are seeking a highly organized and detail-oriented Patient Access Representative to join our team at Surgery Partners. As a Patient Access Representative, you will play a critical role in ensuring the smooth operation of our hospital's front office.

Key Responsibilities
  • Front Office Operations: Greet patients and visitors, manage the lobby area, and provide excellent customer service.
  • Insurance and Registration: Obtain and verify patient insurance information, collect deposits, and assemble patient charts.
  • Scheduling and Coordination: Enter patient information into our computer system, ensure accurate and complete data, and coordinate with other departments as needed.
  • Communication: Answer phone calls, respond to messages, and communicate with patients, staff, and surgeons in a professional and courteous manner.
  • Team Collaboration: Work closely with the Business Office Manager and other staff members to ensure seamless day-to-day operations.
Requirements
  • Education: High School diploma or equivalent required.
  • Experience: Minimum of 2 years of experience in secretarial work, admitting, or insurance.
About Surgery Partners

Surgery Partners is a leading provider of surgical services, dedicated to delivering high-quality patient care and exceptional outcomes. Our team is passionate about creating a positive and supportive work environment, where every employee feels valued and empowered to make a difference.