Patient Care Liaison

5 days ago


Brookline, Massachusetts, United States Dana-Farber Cancer Institute Full time
Key Responsibilities

Serves as the primary point of contact for patients and referring providers, ensuring timely and effective communication.

Triages calls and resolves questions directly whenever possible, utilizing knowledge of multiple disease-specific programs.

Requires a high level of independence and a strong understanding of healthcare protocols.

Requirements
  • Knowledge of disease-specific programs
  • Strong communication and problem-solving skills
  • Ability to work independently

Why this role matters: As a Patient Representative at Dana-Farber Cancer Institute, you will play a critical role in ensuring the best possible patient experience. Your expertise and compassion will make a tangible difference in the lives of our patients and their families.



  • Brookline, Massachusetts, United States Boston Children's Hospital Full time

    Job SummaryWe are seeking a highly skilled Patient Experience Liaison to join our team at Boston Children's Hospital. This role will be responsible for providing exceptional patient care and support in our Autism Spectrum Center.Key ResponsibilitiesPatient Encounter Management:Deliver outstanding customer service that supports unit operations and enhances...


  • Brookline, Massachusetts, United States Boston Children's Hospital Full time

    About Boston Children's HospitalBoston Children's Hospital is a world-renowned pediatric medical center that provides exceptional care to children from local communities and around the globe. Our diverse team of healthcare professionals is committed to delivering high-quality care that meets the unique needs of each patient.Job SummaryWe are seeking a highly...


  • Brookline, Massachusetts, United States Boston Children's Hospital Full time

    Job SummaryBoston Children's Hospital is seeking a Patient Experience Representative to join our Learning Disabilities Department within Neurology. As a key member of our team, you will be responsible for providing exceptional patient care and administrative support.Key ResponsibilitiesPatient Encounter Management:Deliver outstanding customer service to...


  • Brookline, Massachusetts, United States Boston Children's Hospital Full time

    Job SummaryWe are seeking a highly skilled Patient Experience Representative to join our team at the Autism Spectrum Center. This is a hybrid role that requires working in-office and remotely. The successful candidate will be responsible for providing exceptional patient care, managing patient encounters, and ensuring seamless communication between patients,...


  • Brookline, Massachusetts, United States Boston Children's Hospital Full time

    Job SummaryBoston Children's Hospital is seeking a skilled Patient Navigator to join our team. As a key member of our healthcare team, you will play a vital role in ensuring seamless care transitions for our patients and families.Key ResponsibilitiesMeet with patients and families to review care plans and provide education on hospital and community-based...


  • Brookline, Massachusetts, United States Recruitics JB Full time

    Job SummaryWe are seeking a skilled Patient Care Associate II to join our team at Mass General Brigham. As a key member of our healthcare team, you will provide exceptional patient care and support to patients, families, and staff.Key ResponsibilitiesProvide direct patient care and support, including vital sign monitoring, assistance with activities of daily...


  • Brookline, Massachusetts, United States Boston Children's Hospital Full time

    Job Summary:We are seeking a Per Diem Patient Experience Representative to join our team at Boston Children's Hospital. As a Patient Experience Representative, you will play a critical role in ensuring that our patients and families receive exceptional care and service.Key Responsibilities:Patient Encounter Management:Provide positive and effective customer...


  • Brookline, Massachusetts, United States Boston Children's Hospital Full time

    Job SummaryBoston Children's Hospital is seeking a highly skilled and compassionate Patient Experience Representative to join our team. As a key member of our staff, you will play a vital role in ensuring that our patients and families receive exceptional care and service.Key ResponsibilitiesProvide Exceptional Customer Service: Support unit operations by...


  • Brookline, Massachusetts, United States Boston Children's Hospital Full time

    {"title": "Patient Experience Representative", "subtitles": ["Key Responsibilities", "What You Will Do", "Requirements", "Benefits"]}


  • Brookline, Massachusetts, United States Boston Children's Hospital Full time

    Job SummaryWe are seeking a highly skilled and compassionate Per diem Patient Experience Representative to join our Psychiatry department at Boston Children's Hospital. As a key member of our team, you will be responsible for providing exceptional patient care and administrative support.Key ResponsibilitiesPatient Encounter Management:Deliver outstanding...


  • Brookline, Massachusetts, United States Boston Children's Hospital Full time

    Job SummaryWe are seeking a highly skilled Per diem Patient Experience Representative to join our Psychiatry department at Boston Children's Hospital. As a key member of our team, you will be responsible for providing exceptional patient care and administrative support.Key ResponsibilitiesPatient Encounter Management:Deliver outstanding customer service to...


  • Brookline, Massachusetts, United States Boston Children's Hospital Full time

    Job SummaryWe are seeking a highly skilled and compassionate Patient Experience Representative to join our team at Boston Children's Hospital. As a key member of our Psychiatry Department, you will be responsible for providing exceptional patient care and administrative support.Key ResponsibilitiesPatient Encounter Management:Deliver outstanding customer...


  • Brookline, Massachusetts, United States Boston Children's Hospital Full time

    {"Job Posting Description": "Schedule: We are seeking a Per diem Patient Experience Representative to join our team at Boston Children\u2019s Hospital. The ideal candidate will have a high school level of education, with a Bachelor\u2019s Degree preferred. Prior customer service or administrative experience is also a plus. The successful candidate will be...


  • Brookline, Massachusetts, United States Boston Children's Hospital Full time

    About the RoleBoston Children's Hospital is committed to creating a diverse and inclusive work environment that reflects the communities we serve. As a Patient Experience Representative in our Autism Spectrum Center, you will play a vital role in delivering exceptional patient care and support.Key ResponsibilitiesProvide positive and effective customer...

  • Patient Advocate

    3 weeks ago


    Brookline, Massachusetts, United States Dana-Farber Cancer Institute Full time

    Job SummaryDana-Farber Cancer Institute is seeking a skilled Patient Representative to serve as the first point of contact and liaison for patients or referring providers. As a key member of our team, you will be responsible for triaging calls and resolving questions directly whenever possible.Key Responsibilities:Triage and respond to patient inquiries in a...


  • Brookline, Massachusetts, United States Boston Children's Hospital Full time

    Job SummaryWe are seeking a highly skilled Patient Experience Representative to join our team at the Autism Spectrum Center. This is a hybrid role that requires a unique blend of customer service, administrative, and communication skills.Key ResponsibilitiesProvide exceptional patient encounter management, ensuring a positive and effective customer...


  • Brookline, Massachusetts, United States Recruitics JB Full time

    Job Title: Patient Care AssociateWe are seeking a highly skilled Patient Care Associate to join our team at Mass General Brigham. As a Patient Care Associate, you will play a vital role in providing exceptional patient care and support to our patients and their families.Job Summary:The Patient Care Associate will work under the direction of a registered...


  • Brookline, Massachusetts, United States Mass General Brigham Full time

    About the RoleWe are seeking a highly skilled Patient Care Tech to join our team at Mass General Brigham. As a Patient Care Tech, you will play a vital role in providing exceptional patient care and support to our patients and families.Key ResponsibilitiesAssist registered nurses in providing clinical support functions to promote a safe and compassionate...


  • Brookline, Massachusetts, United States Mass General Brigham Full time

    About the RoleWe are seeking a highly skilled and compassionate Patient Care Tech to join our team at Mass General Brigham. As a Patient Care Tech, you will play a vital role in providing exceptional patient care and support to our patients and families.Key ResponsibilitiesAssist registered nurses in providing clinical support functions to promote a safe and...


  • Brookline, Massachusetts, United States JobFlurry-Lensa-US Full time

    Job Title: Patient Care AssociateMass General Brigham is seeking a skilled Patient Care Associate to join our team in Brookline, Massachusetts.Job Summary:We are looking for a detail-oriented and compassionate Patient Care Associate to provide high-quality patient care and support to our patients and families. As a Patient Care Associate, you will work...