Current jobs related to Patient Experience Liaison - Brookline, Massachusetts - Boston Children's Hospital
-
Patient Experience Liaison
4 weeks ago
Brookline, Massachusetts, United States Boston Children's Hospital Full timeJob Title: Patient Experience Representative - Hybrid: Learning DisabilitiesWe are seeking a highly skilled and compassionate Patient Experience Representative to join our team in the Learning Disabilities Department within Neurology at Boston Children's Hospital.Key Responsibilities:Patient Encounter Management:Provide exceptional customer service to...
-
Patient Experience Liaison
3 weeks ago
Brookline, Massachusetts, United States Boston Children's Hospital Full timeAt Boston Children’s Hospital, we strive to create an inclusive and diverse work environment that reflects the communities we serve. As a Patient Experience Representative, you will play a vital role in supporting our Neurology department’s mission to provide exceptional care to our patients and families.Key Responsibilities:Patient Encounter...
-
Patient Experience Liaison
4 weeks ago
Brookline, Massachusetts, United States Boston Children's Hospital Full timeJob Summary:We are seeking a highly skilled Patient Experience Representative to join our team at Boston Children's Hospital. In this role, you will be responsible for providing exceptional customer service to patients, families, and visitors, while also supporting the smooth operation of our Neurology department.Key Responsibilities:Patient Encounter...
-
Psychiatry Patient Experience Liaison
4 weeks ago
Brookline, Massachusetts, United States Boston Children's Hospital Full time{"title": "Patient Experience Representative - Psychiatry", "description": "Job Summary: We are seeking a highly skilled Patient Experience Representative to join our Psychiatry team at Boston Children\u2019s Hospital. The ideal candidate will possess excellent communication skills, a strong ability to work with diverse internal and external constituencies,...
-
Patient Experience Liaison
3 weeks ago
Brookline, Massachusetts, United States Boston Children's Hospital Full timeAt Boston Children's Hospital, we strive to create an inclusive work environment that reflects the diversity of our patients and communities.We are seeking a Patient Experience Representative to join our Learning Disabilities Department within Neurology.This role will provide positive and effective customer service, supporting unit operations and...
-
Patient Care Liaison
1 month ago
Brookline, Massachusetts, United States Dana-Farber Cancer Institute Full timeJob SummaryServes as the primary point of contact for patients and referring providers, providing timely and effective support through call triage and direct question resolution.Requires a high level of independence, with a strong understanding of multiple disease-specific programs and the ability to navigate complex healthcare scenarios.Key...
-
Customer Experience Liaison
3 weeks ago
Brookline, Massachusetts, United States Greenlining Management Full timeWe are a leading expert in the marketing and customer service fields, and we're looking for an entrepreneurial-minded entry-level professional to join our team as a Customer Experience Representative.This role offers a unique opportunity to work in a dynamic and fast-paced environment, where you'll be responsible for providing exceptional customer service...
-
Patient Experience Coordinator
3 weeks ago
Brookline, Massachusetts, United States Boston Children's Hospital Full timePatient Experience CoordinatorThe Department of Dentistry at Boston Children's Hospital is a leading pediatric dentistry service provider in New England. We treat over 29,000 patients annually, caring for toddlers, young children, adolescents, and some adults with special healthcare needs. Key Responsibilities:Customer Service:Providing exceptional customer...
-
Patient Experience Coordinator
4 weeks ago
Brookline, Massachusetts, United States Boston Children's Hospital Full timeJob SummaryWe are seeking a highly skilled and compassionate Patient Experience Representative to join our team at Boston Children's Hospital. As an integral part of the Division of Developmental Medicine, this role will play a critical role in improving the lives of infants, children, and adolescents who face developmental and behavioral challenges.Key...
-
Medical Assistant
4 weeks ago
Brookline, Massachusetts, United States Tufts Medical Center Full timeJob OverviewTufts Medical Center is seeking a highly skilled and compassionate Medical Assistant to join our team. As a Medical Assistant, you will play a vital role in providing exceptional patient care and supporting our healthcare team.Key Responsibilities:• Control and monitor patient flow to maximize efficient use of providers and exam rooms.•...
-
Clinical Nurse Leader
4 weeks ago
Brookline, Massachusetts, United States Mass General Brigham Full timeAbout the RoleWe are seeking a highly skilled and experienced Clinical Nurse Leader to join our team at Mass General Brigham. As a Clinical Nurse Leader, you will play a critical role in ensuring the continuity of care, facilitating interdisciplinary care planning, and serving as a liaison between physicians, patients, and families.The ideal candidate will...
-
Clinical Nurse Leader
3 weeks ago
Brookline, Massachusetts, United States Mass General Brigham Full timeMass General Brigham is seeking a skilled Clinical Nurse Leader to join their team in Brookline, Massachusetts.Job Description & RequirementsSpecialty: ClinicDiscipline: RNDuration: Ongoing36 hours per weekShift: 12 hours, nightsEmployment Type: StaffThe ideal candidate will have a strong background in nursing and experience in a leadership role. They will...
-
Clinical Nurse Leader
3 weeks ago
Brookline, Massachusetts, United States Mass General Brigham Full timeAbout the RoleMass General Brigham is seeking a skilled Clinical Nurse Leader to join our team in Brookline, Massachusetts.Job SummaryThe Clinical Nurse Leader will serve as a clinical nurse leader, ensuring continuity of care, facilitating interdisciplinary care planning, and serving as a liaison among physicians, patients, and families.Key...
-
Clinical Nurse Leader
3 weeks ago
Brookline, Massachusetts, United States Mass General Brigham Full timeClinical Nurse Leader Job DescriptionMass General Brigham is seeking a skilled Clinical Nurse Leader to join our team in Brookline, Massachusetts.Job Summary:The Clinical Nurse Leader will serve as a clinical nurse leader, ensuring continuity of care, facilitating interdisciplinary care planning, and serving as a physician liaison. This role will also...
-
Clinical Nurse Leader
3 weeks ago
Brookline, Massachusetts, United States Mass General Brigham Full timeMass General Brigham is seeking a skilled Clinical Nurse Leader to join their team in Brookline, Massachusetts.Job Description & RequirementsSpecialty: ClinicDiscipline: RNDuration: Ongoing36 hours per weekShift: 12 hours, nightsEmployment Type: StaffAs a Clinical Nurse Leader, you will be responsible for ensuring continuity of care, facilitating...
-
Patient Care Technician
4 weeks ago
Brookline, Massachusetts, United States DaVita Full timeAbout the RoleWe are seeking a highly skilled and compassionate Patient Care Technician to join our team at DaVita. As a Patient Care Technician, you will play a critical role in providing high-quality dialysis care to patients in skilled nursing facilities.Key ResponsibilitiesProvide direct patient care, including administering dialysis treatments and...
-
Patient Care Technician
3 weeks ago
Brookline, Massachusetts, United States DaVita Inc. Full timeAbout the RoleWe are seeking a highly skilled and compassionate Patient Care Technician to join our team at DaVita Inc. As a Patient Care Technician, you will play a critical role in providing high-quality dialysis care to our patients.Key ResponsibilitiesProvide direct patient care, including hemodialysis treatment and monitoring patient vital...
-
Patient Care Technician
4 weeks ago
Brookline, Massachusetts, United States DaVita Full timeAbout the RoleWe are seeking a highly skilled and compassionate Patient Care Technician to join our team at DaVita. As a Patient Care Technician, you will play a critical role in providing high-quality dialysis care to our patients.Key ResponsibilitiesProvide direct patient care, including administering dialysis treatments and monitoring patient vital...
-
Brookline, Massachusetts, United States Dana-Farber Cancer Institute Full timeJob SummaryThe Patient Accounting Billing Solutions Representative plays a critical role in handling patient-related calls, managing credit and collections activities, and coordinating the Medicare Bad Debt program. This position requires strong communication and organizational skills to effectively manage patient accounts and ensure timely resolution of...
-
Brookline, Massachusetts, United States Dana-Farber Cancer Institute Full timeThe Patient Accounting Billing Solutions Representative at Dana-Farber Cancer Institute plays a vital role in handling patient-related calls, managing credit and collections activities, and coordinating the Medicare Bad Debt program. This position requires expertise in multiple modules in Epic, a system-based work queue, to resolve accounts and provide a...
Patient Experience Liaison
2 months ago
Job Summary:
We are seeking a Per Diem Patient Experience Representative to join our team at Boston Children's Hospital. As a Patient Experience Representative, you will play a critical role in ensuring that our patients and families receive exceptional care and service.
Key Responsibilities:
- Patient Encounter Management:
- Provide positive and effective customer service that supports unit operations
- Collaborate with referring providers and practices
- Obtain required authorizations to compile patient and staff schedules
- Schedule patients and support the patient encounter
- Check In / Check Out:
- Greet and direct patients, families, and visitors
- Monitor daily schedule and coordinate flow with clinicians/supervisor
- Reconcile payments and prepare deposits, providing record of transactions in Hospital systems
- Facilitate and direct communication with Financial Counseling
- Administrative:
- Record and forward messages, triage calls for urgent information or services, initiate calls for emergency services
- Provide routine clerical support as needed
- Admin support for Admissions, Discharges, and Transfers
- Reconcile patient charts during admissions and discharges
- Update and reconcile the Patient Monitoring System upon admission, discharges, and transfers
Requirements:
- A high school level of education, Bachelor's Degree preferred
- Prior customer service or administrative experience preferred
- The ability to communicate effectively both orally and in writing and provide empathy in difficult interpersonal situations
- The ability to work with diverse internal and external constituencies
What We Offer:
- Competitive compensation
- Unmatched benefits, including flexible schedules, affordable health, vision, and dental insurance, child care and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts, and discounted rates on T-passes
