Patient Care Coordinator

1 day ago


Brookline, Massachusetts, United States Boston Children's Hospital Full time
Job Summary

Boston Children's Hospital is seeking a skilled Patient Navigator to join our team. As a key member of our healthcare team, you will play a vital role in ensuring seamless care transitions for our patients and families.

Key Responsibilities
  • Meet with patients and families to review care plans and provide education on hospital and community-based resources.
  • Assess patients for referrals to specialized services and act as a liaison with internal and community resources.
  • Coordinate logistics for plan adherence, including appointment reminders and transportation arrangements.
  • Assist patients with insurance applications and provide information to care teams to determine eligibility for services.
  • Maintain relationships with community-based resources and provide outreach and support to patients and families.
  • Document patient care and collect required data to support strategic planning processes.
Requirements
  • High School Diploma or GED required; Bachelor's Degree in Human Services or related field preferred.
  • Minimum of one year of experience working with the clinic population, community resources, or closely-related field.
  • Excellent communication and interpersonal skills, with the ability to provide empathy in difficult situations.
  • Ability to analyze problems and develop solutions using basic scientific, mathematical, or technical principles.
  • Fluency in Spanish may be preferred.
What We Offer

Boston Children's Hospital offers a competitive compensation package, including flexible schedules, affordable health insurance, and generous time off. We are committed to creating a diverse and inclusive work environment that values the contributions of all employees.

We are an Equal Opportunity Employer and welcome applications from qualified candidates of all backgrounds.



  • Brookline, Massachusetts, United States Boston Vision LLC Full time

    Company OverviewBoston Vision LLC is a leading academic private practice dedicated to excellence in eye care and patient services. Our commitment to enhancing patient experiences and advancing academic medicine has been our driving force since our inception.Position SummaryWe are currently seeking a dedicated and proactive Bilingual Patient Care Coordinator...


  • Brookline, Massachusetts, United States Boston Children's Hospital Full time

    Patient Experience RepresentativeBoston Children's Hospital is seeking a highly skilled and compassionate Patient Experience Representative to join our team. As a key member of our Department of Dentistry, you will play a vital role in ensuring that our patients and families receive exceptional care and service.Key Responsibilities:Customer Service: Provide...


  • Brookline, Massachusetts, United States Boston Children's Hospital Full time

    {"title": "Patient Experience Representative", "description": "Key ResponsibilitiesAs a Patient Experience Representative at Boston Children\u2019s Hospital, you will play a vital role in ensuring our patients and families receive exceptional care and service. Your key responsibilities will include:Providing positive and effective customer service to support...


  • Brookline, Massachusetts, United States Boston Children's Hospital Full time

    {"title": "Patient Experience Representative", "description": "Join Our Team at Boston Children's HospitalWe are seeking a highly skilled and compassionate Patient Experience Representative to join our team at Boston Children's Hospital. As a key member of our Department of Dentistry, you will play a vital role in ensuring that our patients and families...


  • Brookline, Massachusetts, United States Mass General Brigham Full time

    About the RoleWe are seeking a highly skilled and compassionate Patient Care Tech to join our team at Mass General Brigham. As a Patient Care Tech, you will play a vital role in providing exceptional patient care and support to our patients and families.Key ResponsibilitiesAssist with direct patient care needs, including activities of daily living and vital...


  • Brookline, Massachusetts, United States Complete Staffing Solutions Full time

    Job OverviewWorking Hours: 8:30am-5:00pm, Monday-FridayKey Responsibilities:Take charge of managing patient appointment scheduling while adhering to practice-specific standards and protocols.Ensure high levels of customer satisfaction by effectively managing the appointment calendar and facilitating access to clinical services.Collaborate closely with...


  • Brookline, Massachusetts, United States Boston Children's Hospital Full time

    Position Overview Work Schedule: 8:30 AM - 5:00 PM, Monday to Friday *Eligible for a Sign-on Bonus of $2,000 for full-time roles This Patient Experience Representative will initially work fully onsite for a few months before transitioning to a hybrid model. The primary responsibilities include:Patient Interaction Management:Delivering exceptional customer...


  • Brookline, Massachusetts, United States Boston Children's Hospital Full time

    About the RoleWe are seeking a highly skilled and detail-oriented Patient Experience Representative to join our team at Boston Children's Hospital. As a key member of our Department of Dentistry, you will play a critical role in ensuring the best possible patient experience.Key ResponsibilitiesCustomer ServiceProvide exceptional customer service that...


  • Brookline, Massachusetts, United States Optum Full time

    About the RoleOptum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. Our team is dedicated to improving health outcomes by connecting people with the care, pharmacy benefits, data, and resources they need to feel their best.Job SummaryWe are seeking a highly organized and detail-oriented...


  • Brookline, Massachusetts, United States Recruitics JB Full time

    About the RoleWe are seeking a skilled Patient Care Assistant II to join our team at Mass General Brigham. As a key member of our healthcare team, you will provide high-quality patient care and support to our patients and families.Key ResponsibilitiesProvide direct patient care, including taking vital signs and assisting with daily living activities.Perform...


  • Brookline, Massachusetts, United States Recruitics JB Full time

    Job SummaryWe are seeking a skilled Patient Care Assistant II to join our team at Mass General Brigham. As a key member of our healthcare team, you will provide high-quality patient care and support to our patients and families.Key ResponsibilitiesProvide direct patient care, including taking vital signs and assisting with daily living activitiesPerform unit...


  • Brookline, Massachusetts, United States Mass General Brigham Full time

    About the RoleMass General Brigham is seeking a skilled Patient Care Associate II to join our team in the Emergency Department. As a key member of our healthcare team, you will provide exceptional patient care and support to our patients and families.Key ResponsibilitiesProvide direct patient care and support, including vital sign monitoring, assistance with...


  • Brookline, Massachusetts, United States Mass General Brigham Full time

    About the RoleMass General Brigham is seeking a skilled Patient Care Associate II to join our team in Brookline, Massachusetts.This is a 24-hour evening shift position, providing patient care and support under the direction of the Registered Professional Nurse.Key ResponsibilitiesProvide direct patient care, including vital sign taking, assistance with...


  • Brookline, Massachusetts, United States Mass General Brigham Full time

    Job Summary:The Patient Care Assistant II provides high-quality patient care and performs unit activities under the direction of the Registered Professional Nurse. This role involves direct patient care activities such as taking vital signs, assisting patients with daily living tasks, and non-clinical activities like coordinating equipment and providing...


  • Brookline, Massachusetts, United States Mass General Brigham Full time

    Job Summary:The Patient Care Assistant II provides high-quality patient care and performs unit activities under the direction of the Registered Professional Nurse. This role involves direct patient care activities such as taking vital signs, assisting patients with daily living tasks, and non-clinical activities like coordinating equipment and providing...


  • Brookline, Massachusetts, United States Mass General Brigham Full time

    Job SummaryMass General Brigham is seeking a skilled Patient Care Associate II to join our team in Brookline, Massachusetts.This is a 32-hour per week, night shift position that requires a high level of patient care and unit activity management under the direction of the Registered Professional Nurse.Key ResponsibilitiesProvide direct patient care activities...


  • Brookline, Massachusetts, United States Mass General Brigham Full time

    About the RoleMass General Brigham is seeking a skilled Patient Care Associate II to join our team in Brookline, Massachusetts.This is a 32-hour per week, night shift position that requires a high level of patient care and unit activities under the direction of the Registered Professional Nurse.Key ResponsibilitiesProvide direct patient care activities such...


  • Brookline, Massachusetts, United States Mass General Brigham Full time

    About the RoleMass General Brigham is seeking a skilled Patient Care Associate II to join our team in Brookline, Massachusetts.This is a 40-hour per week, night shift position that requires a high level of patient care and unit activities under the direction of the Registered Professional Nurse.Key ResponsibilitiesProvide direct patient care activities such...


  • Brookline, Massachusetts, United States Mass General Brigham Full time

    About the RoleMass General Brigham is seeking a skilled Patient Care Associate II to join our team in Brookline, Massachusetts.This is a 32-hour per week, evening shift position that requires a high level of patient care and unit activities under the direction of the Registered Professional Nurse.Key ResponsibilitiesProvide direct patient care activities...


  • Brookline, Massachusetts, United States Recruitics JB Full time

    Job SummaryWe are seeking a skilled Patient Care Associate II to join our team at Mass General Brigham. As a key member of our healthcare team, you will provide exceptional patient care and support to patients, families, and staff.Key ResponsibilitiesProvide direct patient care and support, including vital sign monitoring, assistance with activities of daily...