Community Liaison
3 weeks ago
We're seeking a highly organized and customer-focused individual to join our team as a Member Services Coordinator at CCMC. As a key member of our community management team, you will provide exceptional support to our residents, ensuring a positive and welcoming experience.
Key Responsibilities:
- Provide administrative support to the site management team, ensuring seamless day-to-day operations.
- Assist with new resident onboarding, ensuring a smooth transition to community life.
- Support the operations of the amenity center, including event planning and coordination.
- Provide exceptional customer service, responding to resident inquiries and resolving issues in a timely manner.
Requirements:
- 1-2 years of customer service experience, preferably in a community management or association setting.
- Excellent communication and interpersonal skills, with a strong focus on customer satisfaction.
- Ability to work independently and as part of a team, with a high level of organization and attention to detail.
- Proficiency in Microsoft Office, including Outlook, Word, and Excel.
- Ability to sit or stand for extended periods and lift up to 30 pounds.
- Valid driver's license in the state of employment.
What We Offer:
- A dynamic and supportive work environment.
- Opportunities for growth and professional development.
- A competitive salary and benefits package.
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