Sales Manager

2 weeks ago


Bluefield, West Virginia, United States Bill Cole Automall of Bluefield Full time
About the Role

The Bill Cole Automall of Bluefield is seeking an experienced Sales Manager to lead our sales team to success.

Key Responsibilities
  • Lead the sales team to meet and exceed sales objectives
  • Coach and develop sales professionals to achieve their sales goals
  • Guide customers through the sales process, ensuring a seamless and satisfying experience
  • Assist customers in finding the perfect vehicle, utilizing current inventory sheets and sales applications
  • Collaborate with management to increase sales by inspecting vehicles, reporting issues, and ensuring lot merchandising is optimized
  • Maintain high Customer Satisfaction scores, meeting or exceeding company and manufacturer standards
  • Suggest optional equipment for customers to enhance their vehicle purchase
  • Communicate sales prices, including tax, trade-in allowance, and discount
  • Complete necessary dealership and manufacturer paperwork for vehicle sales
  • Research vehicle availability and options equipment
  • Engage in business development and address customer concerns
  • Adhere to dealership and manufacturer rules and regulations
Requirements
  • Previous sales experience, preferably in the automotive industry
  • Leadership or management experience, with a proven track record of success
  • Self-motivated professional with strong team work skills and a customer-centric approach
  • Ability to lead teams towards monthly objectives and maintain high levels of customer satisfaction
  • Strong interpersonal and communication skills, with the ability to work effectively one-on-one and over the phone
  • Persuasive and able to overcome customer objections during the sales process
  • Proficient in basic business math, including percentages, and capable of learning and using basic Microsoft Office, accounting software, and proprietary sales programs
  • Persistent, competitive, and possessing a strong work ethic
  • Focused on meeting and exceeding customer needs to enhance dealership and personal sales


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