Retail Sales Consultant at Xfinity
3 weeks ago
Comcast is a leader in the media and technology sector, committed to driving innovation and providing exceptional entertainment and online experiences. As a Fortune 50 company, we create numerous career opportunities across various locations and disciplines.
Our team is at the forefront of change, moving rapidly to deliver cutting-edge products and services to millions of customers daily. If you are passionate about teamwork and innovation, consider advancing your career with Comcast.
Job SummaryThe Retail Sales Consultant is responsible for engaging with customers to assist them in understanding our products and services. Utilizing your knowledge and skills, you will strive to provide a world-class sales and service experience while working under moderate supervision.
Your performance will directly impact both individual results and team success.
CompensationPay: $15.00/hour + $16,000 Commission
Core Responsibilities- Effectively represent our products and services by demonstrating expertise and engaging customers.
- Provide comprehensive product demonstrations to enhance customer understanding and maximize their experience.
- Adopt a customer-first approach in all interactions, actively listening to customer needs and offering suitable solutions.
- Meet and exceed sales and customer experience objectives.
- Conduct thorough onboarding activities to ensure customers are well-informed about our products and services.
- Handle operational and administrative tasks efficiently.
- Collaborate with customer care teams to resolve issues as necessary.
- Exhibit professionalism and integrity in all customer and team interactions.
- Adhere to all company policies and procedures.
- Complete required training and actively participate in team meetings.
- Understand the sales compensation plan and its key components.
- Maintain a flexible schedule, including evenings, weekends, and holidays, as needed.
- Physically manage inventory, including lifting boxes up to 25 pounds and remaining active in the store.
- Perform additional duties as assigned.
- Embrace our Operating Principles and let them guide your work.
- Prioritize the customer experience by providing seamless digital options and fostering customer loyalty.
- Be enthusiastic learners and advocates of our innovative technology and services.
- Collaborate effectively with your team to achieve significant results.
- Engage in the Net Promoter System to enhance employee and customer feedback.
- Drive results and contribute to growth.
- Promote inclusion and diversity within the workplace.
- Act with integrity towards colleagues, customers, investors, and the community.
This information outlines the general nature and level of work performed by employees in this role. It is not intended to be a comprehensive list of all duties, responsibilities, and qualifications.
Compensation and BenefitsBase Pay: $15.00
Total Target Compensation: $22.69 (Base Pay plus Targeted Commission)
Our compensation programs offer the potential for significant earnings for those who exceed their sales targets. Comcast provides a comprehensive benefits package designed to support employees physically, financially, and emotionally. For more details, please refer to our careers site.
Education: High School Diploma / GED (Required)
Relative Work Experience: 2-5 Years
Comcast is an equal opportunity employer and considers all qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.
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